We are in the middle of a fundamental paradigm shift in the way consumers buy and consume things. They have more choices, more information, and more touch points with you than ever before. They are constantly talking publicly about the products and services they purchase and use. The consumer has never been so demanding, and so powerful.
This poses considerable challenges on the CRM front – organizations need to harness the right set of tools and technologies to reach out to a wider audience, understand their behaviour and quickly align their product and services on those lines, ideally tailored precisely for each individual customer. We need to view the CRM landscape as not just a customer relationship tool but as a more vibrant, omnipresent, highly integrated social platform providing a 360-degree view of the customer.
Nagarro helps organizations harness the power of cloud, social, mobility, IoT, artificial intelligence and analytics by providing smart, agile, comprehensive and custom crafted solutions that enable them to understand their customers better.
Our offerings in CRM include:
As a Salesforce Silver Consulting Partner, we provide specialized cloud consulting and solutioning around the platform.
Nagarro's expertise is on following salesforce products: Sales Cloud, Service Cloud, Community Cloud, CPQ, Health Cloud, App Cloud, Financial Services Cloud, Pardot and ExactTarget, Wave Analytics
Follow our twitter handle: @NagarroSFDC
To know more about our Salesforce offering, download this
Our Dynamics CRM practice combines Microsoft Certified Technical & Functional experts who have vast experience of working in various domains. Our main focus is on offering an end-to-end Microsoft Dynamics CRM solution by customizing and extending the CRM according to the customer’s business needs and also integrating it with third party applications such as ERP, VOIP Telephony, Customer Care Agent and many more.
To know more about our MS Dynamics CRM offering, download this
Marketing Automation team at Nagarro consists of technical and functional experts with a lot of experience in Eloqua, Marketo, HubSpot, Pardot & Exact-Target. Our primary focus is to offer end-to-end automated solutions for your business needs.
To know more about our Marketing Automation offering, download this
As businesses become complex, it becomes imperative to integrate CRM solutions with mobile and social media in order to create powerful “customer-hugging” solutions. Our tried and tested frameworks ease the integration between your CRM and the rest of your IT landscape.
Data-driven decisions in marketing and sales only make sense when the underlying data is mined properly. Insights provided by our powerful analytics engines ensure that your decisions are always well-informed.
Our solutions provide ready access to dashboards, records & user data in a highly intuitive way employing a secure and encrypted mobile solution.