Increasing competition, intense pricing wars and resulting commoditization has shifted the battles in the travel and logistics industry. The fiercest competition today is in leveraging technology to win the customers’ hearts and minds on one side, and to squeeze out some margin points on the other. But the modern-day customer is not easy to please – she is armed with information, her expectations are high, her purse strings tight, and her loyalty fleeting.
Be it passenger transport or freight haul, the travel and logistics industry is at the cusp of innovation with IT becoming a core function. We have considerable experience across the spectrum of this domain – from business simulation and maximization, to operations and logistics optimization tools, and to customer and partner facing applications. We leverage this experience to develop innovative solutions for global airlines, shipping firms, railways, trucking companies, hotels and 3PL that help them understand their customers and serve them well.
Apart from our standard services, our special offerings for this vertical include: