Events and Webinars

Our Event Series

Sommelier

Turntable

Featured Event
20 Mar
12:00 – 12:50 pm EST Zoom
Our Latest Talk
By Kanchan Ray, Dr. Sudipta Seal
video icon 60 mins
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Satisfaction Scores
Q3 2023

Our customer satisfaction scores reflect our CARING values and the overall pride and excellence of our work. Why do we care? Customers, clients, we like to call them partners. It ensures we always go the extra mile.

Every quarter we ask all our customers how we are doing across a range of parameters. The data is analyzed, and the lessons are internalized. Following are the findings for Q3 2023. Each question displays the percentage of customers who selected “Always” or “Mostly” in the quarterly customer satisfaction survey conducted by Nagarro.

Going above and beyond

96%
Line 45

Do we understand your business needs; and work to support these needs?

98%
Line 45

Do we adapt well to your working culture, values, and corporate image?

95%
Line 45

Does our work match or exceed your expectations?

96%
Line 45

Is our communication proactive, responsive and clear?

96%
Line 45

Is our work done within expected timelines?