Today’s digital and mobile innovations have raised the ante for every provider in the financial services market. To get beyond “the new normal” and truly lead the market, savvy CIOs and business leaders are re-focusing their tech innovations to engage customers with a triple aligned focus.
This thought paper from Nagarro shares the latest in IT strategy, showing how triple-aligned customer focus is making a difference for leading innovators, and offering suggestions for how you can apply this strategy to your own retail bank.
Read this white paper to answer:
- What is triple-aligned customer focus?
- How can I deploy this strategy at my own bank?
- What examples of this strategy can be seen by leading innovators today?
In the financial services industry, competitive differences are in the processes, not the products. Nagarro is engineering the processes that define Patrimonio Hipotecaria as a leader in our market. The Nagarro team surpassed every other vendor we talked to in terms of understanding how to approach our challenges and achieve our business goals.
Gerardo Morales, Project Manager