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white paper

Get your bot to say the right thing at the right time

Key testing areas for your chatbot.

Rajni Singh
Rajni Singh
About the white paper

Uncertainty is the key factor to be considered while building conversational agents based on AI and ML. A user can ask any question to a Chatbot expecting not just the correct response but an intelligent one. This white paper is a comprehensive guide to help ensure that a bot responds and behaves as a human would in a specific situation.


Download this white paper to gain insights into:


  • Chatbots
    Business usage, complexity, and operation

  • Standardized testing approach
    Scope and types of testing

  • Testing beyond the traditional approach
    Key considerations, KPIs, and mitigating threats and vulnerabilities
Rajni Singh
Rajni Singh
Chatbot testing requires critical thinking skills to deal with uncertainty in its test objects.

Download this white paper for an extensive chatbot testing strategy.