Uncertainty is the key factor to be considered while building conversational agents based on AI and ML. A user can ask any question to a Chatbot expecting not just the correct response but an intelligent one. This white paper is a comprehensive guide to help ensure that a bot responds and behaves as a human would in a specific situation.

Download this white paper to gain insights into:

Group 22
Chatbots

business usage, complexity, and operation

Group 11
Standardized testing approach

Scope and types of testing 

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Testing beyond the traditional approach

Key considerations, KPIs, and mitigating threats & vulnerabilities