Pioneering SAP retail excellence

SAP retail innovation - From the first to the future

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With a legacy dating back to 1996, Nagarro, a digital engineering leader, is a pioneer in global SAP retail transformation. We co-developed and delivered the world’s first SAP Cloud ERP for Retail implementation in 2019 and have remained at the forefront of innovation ever since. Our expertise spans SAP Cloud Retail Solutions, SAP BTP (including OSTA, OMSA, and OMF), and enterprise-wide modernization across retail value chains. Trusted by leading brands, our SAP North America team drives cloud-first, experience-led retail transformations that are agile, scalable, and future-ready.
We combine decades of SAP retail experience with modern, cloud native delivery. Our clients benefit from repeatable accelerators, pragmatic architecture, and a relentless focus on value realization.

Why Nagarro?

25+
Years of SAP Retail heritage across the globe
3–6
Months from kickstarting SAP Cloud ERP Retail to go live
Global
Delivery capabilities backed by localized support

Our end-to-end retail capabilities

 

Craft a target architecture, a business case, and an executable roadmap for SAP POSDM or SAP CAR modernization to SAP Cloud industry solutions.

  • SAP POSDM to SAP OSTA/SAP OMSA assessment

  • Omnichannel readiness check using SAP OMF

  • Total cost & value modeling

  • Organization, process, and architecture readiness

Transaction happening at a retail store
Get accelerated SAP Cloud ERP deployments in line with industry content and automation.

 

  • Fit to standard retail scope

  • 3-6 months go live path

  • AI-assisted migration tooling
Staff using automated systems at a retail store
Reference architecture:

We are the first movers in designing the new retail omnichannel architecture with SAP OMF.

  • SAP BTP as innovation platform

  • SAP OMF for Order Orchestration across all possible channels

  • Availability, ATP & sourcing with SAP Omnichannel Sales Transfer and Audit (OSTA)/SAP Order Management for Sourcing and Availability (OMSA)

  • SAP Omnichannel Promotion Pricing solution (SAP OPPS)

  • Event mesh for near real time flows

  • Composable APIs for web, store, marketplace
 
Benefits

With our extensive experience, we help ensure scalable order capture, promising, and orchestration across all possible channels. Some of the future-ready benefits include reliable, fast order promising, lower fulfilment cost & split logic, and better customer experience.

Order Management by retail store owners

Featured success stories

Modernizing the retail landscape for S.Market concept store

In just 2.5 months, we helped create the complete SAP Cloud ERP Retail system landscape for the S.Market concept store at the brand‑new SAP Campus in Bengaluru, India. Using NAVI, our ESL integration solution, we seamlessly connected electronic shelf labels with OPPS and SAP Cloud ERP Retail.

SAP Retail Template rollout for Lindt Canada

We helped in a smooth, on‑time, disruption‑free go‑live followed by expert hypercare for Lindt Canada. We rolled out a global SAP Retail template under tight timelines with focused assessment, agile execution, and local adaptations. 
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Modernizing the retail landscape for S.Market concept store

In just 2.5 months, we helped create the complete SAP Cloud ERP Retail system landscape for the S.Market concept store at the brand‑new SAP Campus in Bengaluru, India. Using NAVI, our ESL integration solution, we seamlessly connected electronic shelf labels with OPPS and SAP Cloud ERP Retail.

SAP Retail Template rollout for Lindt Canada

We helped in a smooth, on‑time, disruption‑free go‑live followed by expert hypercare for Lindt Canada. We rolled out a global SAP Retail template under tight timelines with focused assessment, agile execution, and local adaptations. 

S/4HANA transformation - The RISE journey

Our end to end capability spans strategy to steady state, grounded in retail processes and best practices.

 

agile

Roadmap

Vision, value case, sequencing, and risk management aligned to your retail portfolio.

  • Current-state assessment
  • Value & TCO modeling
  • Phased migration plan

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Architecture

Target architecture for SAP Cloud ERP, BTP services, and omni-channel integration patterns.

  • Retail fit-to-standard baseline
  • Event-driven integrations
  • Security & compliance

AI-centric product development icon

Implementation

Agile build with accelerators, data migration, testing automation, and cutover orchestration.

  • Configuration & extensions
  • Test & release automation
  • Cutover & go-live

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Hypercare

Stabilization with clear SLAs, KPIs, and a playbook tailored for retail operations.

  • Proactive monitoring
  • Issue swarms & hotfixes
  • Knowledge transfer

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Application Management (AMS)

Continuous improvement and cost‑efficient run with retail-specific enhancements.

  • Backlog grooming & releases
  • Performance & cost optimization
  • Roadmap refresh
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Retail know‑how

Category, pricing, inventory, and store ops expertise embedded across the journey.

  • Omni-channel processes
  • Store & DC operations
  • Merchandising & promotions

FAQs

 

SAP expertise for your success

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Ready to shape the future of retail? Let’s co design your roadmap.

We’ll respond within one business day.