Unlocking intelligence in Tourism and Hospitality with AI

 

Utilize the power of agents to improve performance by at least 20%.

That is the Nagarro vision. In a quest toward outcome-based services, we promise our clients that working together will help unlock organizational intelligence, get rid of processes friction, and embed AI in their workflows, to increase their efficiency significantly.
Our Yedai Hospitality Performance Suite enables Nagarro’s travel vertical accelerators reduce the friction existing in different areas of organizations, and helps achieve a 20% increase in performance.

 

One performance suite. Specialized accelerators. Tailored agents.

Yedai Hospitality Performance Suite_Body Yedai Hospitality Performance Suite_Body

Our accelerators enabled by the Yedai Hospitality Performance Suite

A specific accelerator to increase operational staff productivity built for and by tourism & leisure-focused people. 
 
It includes:
  • A task coordinator agent

  • An identity resolution agent

  • A predictive maintenance agent

 

Example:

A returning loyalty guest books through a third-party channel. Yedai Hotel Workflow connects the booking, loyalty history, preferences, arrival time, and room status so that the front office, housekeeping, and guest services are all aligned before the guest arrives. 

Operational staff checking hotel data on an ipad
An accelerator that provides on-demand insights based on your PMS/internal documentation data input while protecting PII and fully abiding to GDPR.
 
It includes:
  • An information extraction agent

  • A performance insights agent

  • An alert monitor agent

 

Example:

A regional VP of a hospitality/hotel business sees Web Direct share in Spain drop by six points. Instead of navigating through multiple dashboards, they ask Yedai Lens for the root cause. Within seconds, Yedai Lens identifies that the domestic demand in Barcelona is shifting to OTAs and recommends actions to recover direct share.

Hand of a person analyzing data on a laptop depicting hotel overview data analysis
A multi-agent invoice intelligence system that extracts, validates, and structures invoice data into traceable, explainable, and actionable outputs.
 
It includes:

 

  • An extraction agent

  • A validation agent

  • A reconciliation agent

 

Example:

An accounts payable team is processing hundreds of invoices across multiple hotels. Yedai Finance extracts, validates, and reconciles the data, flags duplicates, routes exceptions, and surfaces spending patterns before the month-end closure.

Finance Team analyzing data on a computer
 

Yedai Hotel Workflow for smarter hotel operations

 
AI transformation agendas in hospitality may overlook the fact that streamlining of internal processes is a better investment than pure customer-facing digitalization. With the Yedai Hospitality Performance Suite, we enable on-property and above-property staff to increase AI operational readiness. Strong engineering culture combined with a deep understanding of the tourism business, that’s Yedai in a nutshell.
Marisa Huaynalaya
Director - AI Strategy, Tourism and Hospitality
Nagarro

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