airports

Powering digital-first airports

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Embrace the digital airport experience.

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Airports today are aggressively adopting cutting-edge technologies to enhance every aspect of the flying experience. More than ever before, they are investing in the right solutions that offer long term benefits, reduce manual intervention, and provide quick results.

With 20+ years in the aviation domain, Nagarro brings deep expertise to help airports accelerate their digitalization journey and build a smart airport infrastructure. At Nagarro, we focus on creating seamless passenger experiences, running intelligent and agile operations, strengthening networking and collaboration – all powered by data and AI.

Are you searching for a dependable digital transformation partner to redefine your airport landscape? Join forces with us!

Accelerators that enable accelerated outcomes

With our integrated, AI-first solutions, you can easily transform your airport operations from reactive to predictive, from siloed to synchronized, and from generic to hyper-personalized.

iADAP

iADAP (intelligent airport data and analytics platform), generates real-time operational insights (descriptive, diagnostic, predictive, and prescriptive) by synchronizing and optimizing various airport processes both at the landside and airside.

OPSIA

A Gen AI-driven operational assistant that provides real-time data access across systems, SOP manual intelligence, operation-critical scenario support (from planning to day-of-ops), and strategic business insights.

aMerchandiser

An intelligent merchandising engine and revenue optimization suite with customer genome-based personalization. Provides AI/ML-driven offer optimization, real-time context evaluation, knowledge graph for ancillary affinities, multi-channel & multi-stage engagement, revenue analytics, and PSS/RM system integration.

NetZero

A solution to ensure sustainability & ESG excellence through Scope 1, 2, 3 emissions capture, flight-level CO2/NOx accounting, SAF book-and-claim management, automated ESG disclosure reporting. Also includes real-time carbon dashboards, contrail avoidance analytics, and fuel optimization features.

Our expertise across multiple airline business areas

Airside Operations Terminal Operations Passenger Flow Analytics Retail & Commercial Revenue Optimization

Unified airside data platforms
Near real-time flight and turnaround visibility
Data-driven A‑CDM and turnaround optimization
On-time, taxi, gate, and disruption analytics
Automated notifications and centralized reporting

Airport staff checking airside operations

Unified operational decisioning platforms
Predictive staffing and concourse-level resource allocation models
Forecast vs. actuals dashboards with automated KPI reporting
AI-assisted operational reporting

A passenger checking in at an airport terminal

End-to-end passenger journey mapping
Passenger flow (POP) and flow analytics
Predictive flow and congestion forecasting
Scenario planning for peak hours and disruption impact
Wait time and bottleneck insights
Unified operations decision support

A passenger with luggage walking through an airport-1

Retail and F&B performance analytics and revenue optimization
Lounge occupancy forecasting and dynamic access management
Passenger-to-revenue correlation engine
Omnichannel digital marketplace and digital commerce with personalized recommendations
Smart parking analytics with pre-booking and dynamic pricing optimization