A sustainable future: Smart cities in the Middle East

Driving digital transformation for governments

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Nagarro’s tech-driven innovation helps government organizations make informed decisions, connect better with their people, and deliver value.

Nagarro MENA (based in Dubai) is one of the largest delivery centers in this region, specializing in providing products, platforms, services, and software strategies. Our CMMI Level 5 process models, understanding of government contracts, and adherence to the highest security and ISO standards, uniquely address clients' needs.

We have helped tier 1 city governments worldwide, in their digital transformation journey, to make their societies more inclusive by building technology platforms and several programs around green initiatives. Using intelligent technology, we empower cities to become resilient, sustainable, and future-ready. Our IoT and analytics solutions ensure continuous value generation from the smart city ecosystem.

Public sector services

Our key pillars of digital transformation

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Smart Government

Reduce inefficiency and bottlenecks by consolidating data, streamlining complex processes, and enabling data-driven decisions for citizen-focused initiatives.

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Smart Education

Gain the agility to drive growth, improve efficiencies, bring transparency, and better manage operations while imparting world-class education.

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Smart Energy

Modernize your energy ecosystem by leveraging our experience in implementing advanced technology and intelligent systems to optimize energy consumption, generation, distribution, and transmission.

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Smart Mobility

Our intelligent travel solutions offer contactless travel and connected and intelligent properties while reducing operational costs and enhancing travel experiences with AI-powered personalization.

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Next-Gen Care

We enable digital transformations for patient-centric healthcare by using AI algorithms, connected IoT healthcare devices and drawing meaningful insights from the existing data.

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Smart Tourism

Our modern and personalized solutions ensure that visitors always have a hassle-free and seamless experience in a new city.

How we enable digital transformation of governments

Software design and engineering

Our custom application development services provide the best experience to citizens with government touchpoints. We ensure support end-to-end from digitizing manual processes to implementing a new omnichannel G2C platform utilizing citizen feedback.

New-age technology

We solve complex problems by building smart solutions leveraging tools like AR/VR, IoT/edge computing, and big data. Using analytics and AI/ML-driven intelligence, we derive valuable insights to help governments make intelligent decisions.

Digital transformation & modernization

Migrate legacy assets and systems to current technology and reduce total cost of ownership. Our low code platform helps governments reduce the time to market and launch new services without a dedicated IT team.

Enterprise resource planning

Re-engineer strategy and implementation to dynamic business needs across partnerships with SAP, Microsoft, and Salesforce.

Citizen relationship management

Leverage cloud, social, mobility, and analytics to better manage citizens’ service delivery and grievances. Our partnerships with ServiceNow, Salesforce, and Oracle help governments ensure transparency and use resources effectively.

Security

Our security services ensure to keep your data protected from unwanted elements and phishing attacks. Optimize information security and risk management programs, including user access governance and authentication management across multiple deployment modes.

Success stories

Enabling hassle-free road and public transport services for Dubai

The Roads and Transport Authority (RTA) in Dubai wanted support for its existing mobile app to add more functionality and help increase its adoption amongst users. Nagarro was given the challenge to improve the app’s stability and reliability and enhance user adoption. Our efforts helped reduce the application’s issues drastically and increased user adoption, taking the number of downloads on the Google Play Store to 1,000,000+.

UAE’s first digital lifestyle banking app for modern customers

One of the most established banks in the UAE wanted to build the first lifestyle mobile banking application. Nagarro engineered an intuitive and straightforward banking platform centered around self-service money management. After a successful app launch, they are one of the leading banking solution providers in the UAE today.

A web platform for tracking the global performance of socio-economic indicators

Our client is an independent government agency in Saudi Arabia. The client wanted to create an international data hub that would compare the performance of countries across various indicators and support better decision-making. Nagarro was entrusted with the usability and visual design of the highly responsive and interactive platform.

“Ardhi” – a one-of-its-kind digital platform that enhances brand advocacy for Land Rover

Land Rover has worked closely with Nagarro in developing unique digital experiences to acquire, engage and retain their customers across MENA.

our partners

Microsoft Gold Partner

As Microsoft Gold Certified Partner, we provide a comprehensive suite of services around Microsoft technologies.

Google Cloud

As a service and reseller partner of Google Cloud, we work with our clients on multiple cloud inspired use cases with focus on SAP and enterprise IT modernization, Apigee based API-enablement and cloud-based data analytics and artificial intelligence.

ServiceNow

As an Elite partner and managed services provider for ServiceNow, Nagarro enables customers to achieve the desired IT maturity state and business value seamlessly, from the implementation of IT Service/operations management to deep dive into non-IT functions like GRC or HR. Know more about our comprehensive capabilities as a ServiceNow partner. Learn more!

Salesforce

As a Salesforce Consulting Partner, we provide specialized cloud consulting and solutioning. Learn more!

SAP

As an SAP partner, we build products on the latest SAP technologies providing cutting-edge business capabilities to our clients.

Oracle

As a Gold Partner, we provide specialized services across Oracle's entire portfolio, future-proof solutions, and cloud consultancy. Learn more!

Zendesk

Nagarro is an implementation partner of Zendesk. We deliver a comprehensive suite of CRM/CX Solutions for our clients. Together, Nagarro & Zendesk provide best-in-class CRM solutions to help businesses harness digital transformation opportunities to achieve desired business value.

Atlassian

As an Atlassian Platinum Solution Partner, we deliver complete solutions for software & IT teams integrating processes for agile product development, DevOps & service management. We enable business teams through work process optimization and collaboration solutions.

IBM Silver Business Partner

For IBM, we are a global service provider, focusing on learning and IoT.

Enable mobility as a service, at scale

Discover how you can combine public sector goals with technical solutions to create a seamless and efficient user journey with the rise of Mobility as a Service (MaaS).