A holistic approach that accelerates your current vision while also making you future-proof. We help you face the future fluidically.
Digital Engineering

Value-driven and technology savvy. We future-proof your business.

Intelligent Enterprise
Helping you master your critical business applications, empowering your business to thrive.
Experience and Design
Harness the power of design to drive a whole new level of success.
Events and Webinars
Our Event Series
Featured Event
21 Aug
13:00 CET - 14:00 CET
Our Latest Talk
By Kanchan Ray, Dr. Sudipta Seal
video icon 60 mins
Discover more about us,
an outstanding digital
solutions developer and a
great place to work in.
Financial information,
governance, reports,
announcements, and
investor events.
News &
press releases
Catch up to what we are
doing, and what people
are talking about.
Caring &
We care for our world.
Learn about our


Beyond agility, the convergence of technology and human ingenuity.
talk to us
Welcome to digital product engineering
Thanks for your interest. How can we help?
Gulshan Kumar
Gulshan Kumar

Every engagement has a host of uncertainties associated with it. These uncertainties bring in the risks to the engagement. When two parties contract with each other for an engagement, the customer wants to handover all the risks to the vendor and vendor wants to take over none of these. This is not a practical situation. A fine balance of risk sharing has to be achieved between the two depending on the respective stakes involved for each one of them.

How do the two contracting parties agree on this balance?

The risks must be assessed by both the parties in terms of what is the probability of risk occurrence and what is the likely loss if the risk happens. The likely impact of an event (risk value) is a product of probability and potential loss. Now the vendor can take a risk where the likely impact is a factor of the total contract price. If the risk value is significantly larger than the contract value, then the vendor is unlikely to take on the risk upon themselves. We also need to understand, who is in a better position to mitigate the risk. If all the mitigation is with the customer then trying to handover the risk to the vendor is unfair, but if the customer is entrusting a critical IP to the vendor, then the vendor should take due care of it. If the vendor fails to protect the customer IP, then the customer can impose huge penalties on the vendor for handling it casually.

For a successful relationship, a common understanding and open discussion must take place between the customer and the vendor to have a single view of risks and decide upon who is in a better position to mitigate these risks. They need to define a joint mitigation plan and accept responsibility of their part of misses. Consequential and loss of business risks are very hard to take over for a vendor. The penalties can be rightly assigned based on the responsibilities and likely returns to the respective parties.

Beyond contract, when the engagement materializes for a win-win, all the risks of the engagement should be jointly maintained and reviewed frequently by both the parties.Demonstrating actions taken by the parties for mitigating risks helps in cultivating mutual confidence and a fruitful long-term relationship.

Gulshan Kumar
Gulshan Kumar