I’m a lifetime New Yorker, and so by default I’m meant to be a jaded New Yorker. Perhaps we *may* just have a tendency to look at things a bit more cynically – we’ve seen it all. So, when I started at Nagarro, I assumed that we were in business for all the reasons that people are in business – revenue, growth and profit above all else. I excitedly brought in my first project and watched it closely with interest. Our team had taken on a fixed bid project, which was estimated to take a handful of months. So when this project extended beyond the original timeline and Nagarro held to its fixed bid while taking a loss, I was mortified. Although I was not involved in the estimating process, I was sure my career at Nagarro was ending just as it was getting started.
That was a decade ago, and I couldn’t have been more wrong. Since then, I’ve watched countless projects kickoff and wrap up – from small engagements to multi-year initiatives. And one thing is constant above all else: Do right by the client.
At Nagarro’s core, I believe that this drive to do right by the client is the single most important trait that makes this organization so special. It has been in our DNA from day one.
Nagarro’s founders are good-hearted, ethical, honest, fair and modest (so probably not loving that I’m drawing attention to them!). What drives them is not profitability or growth, but helping people and their companies. Being in a position to help, and doing just that. This intense care for our clients’ well-being percolates throughout the organization.
I can’t help but be passionate about this company. How amazing is it to walk into a client’s office with a team like this backing me up? We love our clients. We take care of them. And I believe our clients can feel that. They know we are genuinely there to help. They know they can trust us and rely on us.
And once they get to know us, they often love us right back. The true joy in my role here at Nagarro is watching that magic happen.
Love is a beautiful thing – even if you may be a jaded New Yorker.
Are you feeling the Nagarro love? Let us know.