Digital Clinic Marketplace

Power the next generation of on-demand healthcare

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Connecting patients, doctors, and facilities through a seamless platform

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The Digital Clinic Marketplace connects patients with the right physicians, while enabling independent doctors to reserve procedure rooms across partner facilities. Clinics benefit by monetizing unutilized resources without additional costs. Integrated payment orchestration handles patient billing, instantly splits revenue between providers and facilities, and remits platform fees in real time.
Built-in exception management addresses cancellations, no shows and disputes through policy-based workflows and transparent audit trails. EHR integration aligns bookings, documentation and payments with existing clinical operations. 

Why Digital Clinic Marketplace?

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Profitability uplift

8-20% take-rates and 5-7% EBITDA gains from B2B marketplace margins and high-margin revenue

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Asset-light scalability

Onboard new clinics and physicians with minimal operational overhead 

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Instant cash flow

Rule-based payment orchestration settles funds in real-time, slashing sales outstanding

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Regulatory compliance

HIPAA, GDPR, and MDR alignment reduces audit risks and legal overhead

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Actionable insights

Marketplace analytics, no-show models, and demand forecasting optimize pricing, utilization, and expansion strategies

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Optimized care

Consumer-grade UX, integrated care journeys, and chronic disease management drive loyalty and outcomes

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Workflow automation

Automates cancellations, rescheduling, and disputes to reduce lost revenue and admin burden

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Agentic-ready architecture

Supports secure, multi-agent workflows for autonomous triage, scheduling, and payment orchestration

Key use cases

Smarter healthcare experiences with digital convenience

Streamlines every step of the patient experience - from discovery to follow-up - by combining intelligent search, transparent information, and seamless digital tools to enhance care access, efficiency, and satisfaction. Patients can access care faster, with built-in average wait times and transparent pricing.
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Intelligent discovery
AI-powered navigation helps patients find the right care using symptom triage or search filters for specialty, location, insurance, and availability
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Informed selection
Transparent insights into physician profiles, ratings, and pricing empower patients to make confident decisions
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Seamless booking
Real-time scheduling shows when both doctors and facilities are available, streamlining the appointment booking process
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Stress-free preparation & service
Digital forms, around the clock self-service options for appointment booking, rescheduling or cancellation and real time updates enable seamless customer experience
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Simplified payment
Unified billing with clear fee breakdowns and single-platform processing enables easy and transparent payments
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Thoughtful follow-up
Post-care engagement for follow-up appointment bookings and encourages feedback through reviews and ratings

Empowering healthcare providers with digital enablement

Simplifies every step of a provider’s experience - from onboarding to practice growth - by minimizing administrative overhead, improving patient access, and supporting reputation-building through a streamlined digital platform.
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Streamlined onboarding
Fast onboarding and profile setup mean less paperwork and more time seeing patients - get started in minutes, not days
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Flexible scheduling & access
Customizable availability and procedure types give full flexibility to define when, where, and how care is delivered
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Efficient facility selection
Pre-approved locations ensure smooth operations and access to the right equipment, without constant coordination
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Accelerated patient acquisition
Integrated booking flow connects providers with new patients directly, driving appointment volumes and higher patient acquisition by 30%
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Fast, hassle-free payouts
Rule-based payment orchestration delivers next-day payouts, ensuring providers are paid swiftly
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Built-in practice growth
Enhanced reputation-building tools like patient reviews and profile visibility support continuous growth and trust

Driving operational excellence for clinics

This journey equips clinics with the tools to automate bookings, manage resources effectively, and improve profitability - enabling smarter operations with minimal overhead.
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Fast and accurate onboarding
Quick registration with a detailed facility profile ensures visibility and makes it easy to attract the right physicians
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Real-time resource control
Dynamic resource management enables clinics to update room and equipment availability instantly keeping operations fluid and responsive
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Streamlined physician access
Built-in credentialing and approval workflows allow clinics to manage physician access efficiently while maintaining oversight
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Automated scheduling
Instant, rules-based bookings fill available slots without manual coordination, maximizing room utilization and minimizing downtime
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Effortless revenue flow
Automated payment splitting sends the clinic its share instantly without billing hassles. Automated cancelation fee allocation and dispute management ensures transparent and timely settlement for all parties
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Performance optimization
Actionable analytics enable better staffing, equipment use, and room scheduling decisions, driving continuous operational improvement

How Digital Clinic Marketplace works

 

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Marketplace core 

Manage listings, availability, and compliance with integrated KYC, ID verification, and slot compatibility across multiple providers
 
 

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Analytics & insights

Track real-time performance with dashboards on utilization, conversion rates, and operational efficiency
 

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Insurance 

Verify coverage automatically and calculate out-of-pocket costs for transparent, patient-friendly financial experiences
 
 

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Compliance

Ensure data integrity and auditability through GDPR/HIPAA-compliant logs and traceable audit trails

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Payments and finance

Orchestrate real-time payments with escrow, automated split payouts (T+1), and built-in refund management

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AI-powered experience 

Deliver personalized care navigation using symptom assessment tools, smart search, and real-time filters for booking the right provider

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Automation & exception handling

Policy-driven workflows for cancellations, no-shows, and disputes with real-time notifications and full audit trails

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Agentic intelligence & integration

Enable multi-agent collaboration (MCP/A2A) for autonomous triage, scheduling, payments, chronic care, and seamless EHR/CRM integration (Epic, Cerner, Veeva)

Why work with us?

 

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