Did you know that 70% shippers report that reliability and customer service are the top factors when choosing a logistics partner? But transport and logistics companies still rely on emails, fax, and spreadsheets creating a huge gap between customer expectations and the services offered.
Nagarro, Salesforce, and Crowley experts discuss how companies can offer a unified shipper experience and keep customers happy!
Watch this webinar to know how to:
- Create a single source of truth for your customers by unifying teams around a 360 view of shippers and consignees
- Leverage automation to scale smoothly
- Provide agents real-time access to quotes, prices, booking, and tracking systems