For over two decades, enterprise CRM has been built around screens requiring sales reps, field teams and customer service agents to spend valuable time logging activities, updating records, and managing workflows instead of focusing on customers.
That model is changing. Taking admin off reps is a real benefit, buying back hours. With AI, every customer interaction becomes organizational intelligence: voice-first capture in the field is turned into insights and next actions for reps, managers and the business.
Join our webinar to discover how SAP CX and Donna can help transform your customer experiences. Explore the latest AI-driven capabilities of SAP CX and learn how Nagarro's SAP CX Suite expertise can help you streamline processes, enhance customer engagement, and drive long-term business success.
What you'll explore
- Why traditional, screen-centric CRM is changing.
- From conversation to action: a live demo of Donna with SAP Sales and Service Cloud.
- Q&A
Registration is on first-come-first-serve basis. So fill in your details here to secure your spot.
