Upgrading CCM platform: Migrating OpenText xPression documents

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challenge

The breadth and depth of the client’s document catalog had several regression bugs between the two versions of xPression.

There were other issues related to performance, document integrity, and interfaces across document workflows.

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solution

Leveraged our relationship with EMC (now OpenText) to help provide workarounds and resolve various roadblocks - based on our specific feedback and xPression technical expertise.

Upgraded xPression xDesign, xPresso for Word, and xPresso for Adobe InDesign. Configured Jboss, Windows Server, SQL, postscript, PDF, and .DOCX output.

Upgraded 4 different document environments to the latest version of xPression.

Updated client's application servers and databases to work more efficiently with xPression.

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outcome

Delivered 280,000 proofed pages across 80 categories (We supplemented the existing Nagarro/client-retained team with specialized upgrade resources for the project).

We continue to provide "level one" production support from a dedicated clean room (within Nagarro premises) to meet the client's security requirements.