Unified solution to enable rapid product provisioning and launch

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Accelerate time-to-market for products and personalized services for a telecom giant.

the story

Our client, a leading Swedish networking and telecommunication company with operations across the globe, was looking for a solution for telecom operators to define and seamlessly launch a variety of prepaid products (for voice, data, SMS plans, etc.) across multiple channels like USSD, IVR, SMSC, and the web based on user profile. Nagarro helped develop an integrated platform with an intuitive user interface that enables provisioning experts to define commands on charging systems. Moreover, the platform has significantly helped improve the time-to-market and rapidly deploy new product offers.

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challenge

To support prepaid products and personalized services across multiple user channels, the client needed a single platform that would adapt to various geographies per the regional requirements to reduce operational cost (OPEX) and the time-to-market.

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solution

Nagarro co-developed a Java-based unified platform of 25+ microservices that provides streamlined and on-the-fly product launches across multiple circles. KPI-based reporting and monitoring capabilities to analyze product effectiveness are some add-on features of the solution.

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outcome

We helped with the successful implementation of the platform in 27 countries across geographies - the Middle East, Asia, and Africa. The solution helped reduce the OPEX and accelerate the time-to-market. It further served as a stepping stone for the client to take their product development journey to the next level of digitalization.

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