Digital transformation journey and remote academy roll out

TESVOLT, a Germany-based company, offers battery storage for commercial enterprises and produces lithium-ion-based storage systems. In early 2020, they started a digital transformation project with the objective of redefining the customer experience and optimizing business operations and processes, thereby enabling them to scale into a global player.

For years, they provided on-site classroom training sessions and certification to their customers (battery, electrical, and solar installers who install their products at the end consumer’s premises). To keep abreast with the times of remote learning (with COVID-19 pandemic) and to future-proof the growth and expansion of their network of customers, they decided to switch from classroom-based training to a digital academy - a customer portal that has everything in one place for all training needs.

TESVOLT chose Nagarro as its technology consulting partner to help them define the complete end-to-end digital transformation roadmap and to take on the implementation of their digital academy.