Streamlining global operations with Oracle ERP platform

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Helping achieve faster global rollout of Oracle Financials and Supply Chain modules ensuring adoption of standardized processes.

the story

Our client, HID Global, is a leading US-based security applications provider. The company’s business operations expanded with multiple mergers and acquisitions and required to be organized in a unified and smooth way across locations. Nagarro enabled a seamless merger of the client’s global entities on a single global Oracle ERP platform and supported faster rollouts across locations with the help of accelerators.

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challenge

The client, as a part of streamlining global operations, post mergers, and acquisitions, needed a partner to help onboard the acquired subsidiaries across locations, onto a uniform global Oracle platform. Further, they required a solution to seamlessly connect their Salesforce CRM and Oracle ERP platforms, and automate their sales processes.

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solution

We implemented business-specific solutions on Oracle Financials and Oracle Supply Chain modules to streamline customer’s global financial processes and enhance P2P, O2C, and manufacturing cycles for different subsidiaries. We automated Quote-to-Cash process by integrating Oracle Order Management with Salesforce. Our accelerators enabled quicker global rollouts by reducing the effort and time for configurations and data migration.

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outcome

This resulted in a smooth rollout and adoption of standardized processes globally and automated the sales order creation process in Oracle, triggered from Salesforce CRM quotes powered via integration. The solution also provided a consistent view of data across geographies by fulfilling the localization requirements and leveraging the industry best standards.

Nagarro played a key role in onboarding our acquired entities across the globe to HID’s unified Oracle platform. They extensively supported us in our global rollouts by designing and building business-specific solutions for Oracle Financials, Supply chain, and system integrations. Nagarro’s Oracle team facilitated quicker process mappings and automation resulting in smoother transitions. During our five years of partnership, Nagarro has been extremely agile and always followed a customer-centric approach. We trust them to come up with an optimal solution to all our ERP problems.

Elizabeth Bayer

Sr. Director, Global Acquisitions, IT
HID Global