Sales and pre-sales process enhancement
SIXT aimed to improve traceability, efficiency, and transparency across their sales process by standardizing workflows, increasing automation, and optimizing data accuracy between Salesforce and Auto IT. The goal was to streamline both wholesale and retail sales, driving faster sales cycles, increased revenue, and improved profitability.
Nagarro implemented Salesforce Sales Cloud and Experience Cloud to automate key processes, including wholesale presales, sales management, and retail sales integration. Key enhancements included automated vehicle offer creation, centralized opportunity tracking, contract and task management, and a supplier portal for seamless collaboration.
Retail sales were optimized through Auto Desktop and ERP integration, ensuring real-time vehicle data synchronization and automated workflow triggers.