Single flight-and-fare search app for 26 Star Alliance airlines

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A mobile flight-and-fare search solution to improve the Star Alliance travel ecosystem spanning 197 countries through 26 airlines, and thereby service the millions of Star Alliance flyers.

the story

Star Alliance was facing a challenge with their mobile solution: While flight search was available throughout the 26 members, users could not see the price nor make a reservation. The result? A complicated user experience, requiring multiple applications and a solution that did not facilitate airplane ticket purchases. Nagarro embraced the challenge of fitting and enhancing a single flight-and-fare search solution to improve the Star Alliance travel ecosystem and to service their millions of customers.

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challenge

Iron-out a cumbersome user experience of the mobile solution, where users could search for flights throughout the 26 members but could not see the flight price before having the option to make a reservation directly through the application.

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solution

The tech stack for development included Kotlin for Android and Swift for iOS and Bitrise for CI/CD pipeline implementation. This was supplemented with an iterative approach and strict procedures for code reviews, coding standards, linting and quality testing to engineer this unique solution for Star Alliance.

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outcome

A unique solution powered by Skyscanner, a search engine that fetches results and enables bookings. We designed the UI and created an easy-to-use, high-performance solution that enabled quick sorting and filtering to ensure successful navigation and better results.

We have had a long-term relationship with Nagarro, they have always understood our needs and have always delivered the right solution. In the world of technology, it is easy to get caught up in the complexity of things, but with Nagarro, we are always more focused on the result, the destination, and how it will better our operations and in this case our customers’ complete booking experience. More than a vendor, they are a partner.

Jeremy Drury

Director Digital & Technology Services, Star Alliance