Events and Webinars

Our Event Series

Sommelier

Turntable

Featured Event
14 - 17 Jun
Booth #L16, Hall 1, Paris Expo Porte de Versailles
Our Latest Talk
By Kanchan Ray, Dr. Sudipta Seal
video-icon 60 mins
About
nagarro
Discover more about us,
an outstanding digital
solutions developer and a
great place to work in.
Investor
relations
Financial information,
governance, reports,
announcements, and
investor events.
News &
press releases
Catch up to what we are
doing, and what people
are talking about.
Caring &
sustainability
We care for our world.
Learn about our ESG
initiatives.
Thinking about
becoming a Nagarrian?
Check our open positions
Africa & Asia-Pacific
Central & South America
Europe
Middle East
North America
talk to us
Welcome to digital product engineering
Thanks for your interest. How can we help?
 
 
success story

Simplifying customer data management

Leveraging Oracle CDM Cloud platform to consolidate customer information and ensure data integrity
challenge_icon
challenge

The client’s customer data was scattered across multiple applications, making it difficult to maintain the data in an easily accessible way. Additionally, the client faced challenges in proper data governance and in maintaining data quality. Hence, a solution was needed to create a single source of truth for all the customer data and simplify data access.

process_icon
solution

We designed and developed the Oracle CDM solution post due diligence and assessment of the client requirements and overall ecosystem comprising other dependent systems. To enable uninterrupted and error-free exchange of customer data, we integrated the CDM with Salesforce and other supply chain applications using MuleSoft. We also migrated 500,000 accounts, 650,000 business sites, and 75,000 contact points data from UAT environment to production.

solution_icon
outcome
The CDM platform became a centralized and reliable source for maintaining and viewing consolidated customer information, and eliminated data in silos. The solution also led to an effective governance process ensuring data integrity and data standardization with improved quality.