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success story

Streamlining information exchange, improving customer satisfaction

R+V Versicherung AG adapts APIs to new industry standards & improves customer satisfaction.
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challenge
A diverse range of dedicated company applications that couldn't be linked directly to the Trusted German Insurance Cloud (TGIC) without significant adjustments to IT infrastructures and access points.
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solution
APIs provided the best solution for overcoming this challenge. R+V Versicherung AG used the Layer7 API Gateway to adapt APIs to new industry standards and fulfill the branch requirements.
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outcome
Insurance quote generation simplified and the processing time for requests significantly reduced, improving customer satisfaction as a result.
Insurance brokers linked to us can access all the data they need quickly and securely using the newly organized access points.
Dirk Thierling
IT Client Manager for Sales, R+V Versicherung AG

Read more about the story!

PDF - 337 KB