services
A holistic approach that accelerates your current vision while also making you future-proof. We help you face the future fluidically.
Digital Engineering

Value-driven and technology savvy. We future-proof your business.

Intelligent Enterprise
Helping you master your critical business applications, empowering your business to thrive.
Experience and Design
Harness the power of design to drive a whole new level of success.
Events and Webinars
Our Event Series
Featured Event
23 - 26 Jun
Booth #1692, Colorado Convention Center, Denver
Our Latest Talk
By Kanchan Ray, Dr. Sudipta Seal
video icon 60 mins
About
nagarro
Discover more about us,
an outstanding digital
solutions developer and a
great place to work in.
Investor
relations
Financial information,
governance, reports,
announcements, and
investor events.
News &
press releases
Catch up to what we are
doing, and what people
are talking about.
Caring &
sustainability
We care for our world.
Learn about our ESG
initiatives.

Fluidic
Enterprise

Beyond Agility, the convergence of technology and human ingenuity.
talk to us
Welcome to digital product engineering
Thanks for your interest. How can we help?
 
 
success story

A personalized omnichannel platform for better HCPs engagement

A progressive web app with enhanced content publishing and rendering capabilities 

challenge_icon
the challenge

As the first application in the client’s overall digital transformation journey, the expectations from the existing platform were high. The client wanted a seamless user experience and high engagement.

They sought a UI/UX that ensured high adoption rates, control over the platform content, profile-based personalization of content and concierge services, and unified content across platforms/web pages. There was also a need to increase platform accessibility by eliminating intermittent technical glitches.

process_icon
the solution

Nagarro proposed Sitecore and Microservices architecture as a solution and designed a progressive web-based application. We built a highly personalized portal that displays personalized content to every doctor on the platform.

Our team automated the content check-in process to allow rendering the content in multiple applications once approved.

It allows visualization of various content pieces (guidelines summaries, journal articles, research papers, online CME videos, and news articles) in the form of infographics, text, and videos, enhancing the user experience.

The new platform has a history feature that lets the user pick from where they left off.  It also has a notifications feature that sends alerts on the latest content and on the events of users’ interest.

We also built an Azure platform service to host various infrastructure components, Azure AD to manage the identity and the authentication, and headless architecture using Single Page Application.

solution_icon
the outcome

The platform received positive feedback from medical practitioners who praised the application design and the user interface. 
They appreciated how the centralized platform substantially increased the ease of accessing personalized content, including news, journals, and whitepapers from a centralized platform tailored to their area of specialty.

A user-friendly and responsive application enriched the UI and improved the ease of access and user adaptability. It allowed a smooth user experience regarding content access and navigation and gave the client complete control and ownership of content curation and publishing.

Unified and personalized content ensured better client and medical fraternity engagement. The platform also enabled increased awareness of client products to doctors through promotional banners and videos.