An Oracle ERP-powered digital transformation 

Our engagement with the client extends beyond a single module or process. It is a multi-faceted collaboration that’s driving their digital transformation.

To help the client onboard newly acquired entities, we conceptualized and built comprehensive business solutions across key areas such as financials, supply chain management, manufacturing, and CPQ using the relevant Oracle modules.

After the acquisition of the entities, we ensured their seamless integration with the existing ERP & CRM systems. We built a customized solution integrating third-party manufacturing applications with client's existing Oracle ERP landscape.

We enabled this with a customizable Oracle solution that allows greater control over the existing system and integration of third-party applications and manufacturing applications with the Oracle ERP.

An automated order creation and generation process brought process efficiency in manufacturing and faster turnaround time.

We also automated the one-click opportunity-to-order solution by integrating the Salesforce quotes-to-price records and Oracle sales orders. Integrating business spend management applications with Oracle ensured a seamless flow of end-to-end financial processes.

To provide an enhanced user experience, we upgraded the existing CPQ system to the latest Oracle CPQ JET UI version. The upgrade facilitated a similar user experience on both Salesforce and CPQ systems, making it easier for users to navigate between applications.

Our team continues to support the customer in post-go-live activities and stabilization and implementing various Oracle modules for global rollouts in China, Malaysia, Italy, South Africa, the US, and Australia.

Global rollouts 

We prioritized seamless integration of the newly acquired entities to the Oracle ERP platform while aligning with global standard processes. We also assisted the acquired organizations in implementing these standardized procedures and developed custom solutions for each subsidiary's unique requirements driven by local business operations.

Data conversions

We developed scalable conversion templates and programs to accommodate acquired organizations' format and specific requirements, focusing on master data and master data migration of open transactions for Oracle ERP rollouts. The templates will also serve future acquisitions. The team made sure that the data conversion process aligns with unique organizational needs and structures and migrated large data volumes.

Robust production support and process enhancement

After the go-live, our team is engaged in end-to-end support services and guiding the business users. We ensure optimal utilization of the Oracle ERP platform and proactively identify opportunities for business process enhancement and automation for increased efficiency and productivity.

Opportunity-to-order via CRM and ERP integration

We built an automated one-click opportunity-to-order solution by integrating the salesforce opportunities with Oracle CPQ quotes. It included developing critical business validations and process controls to validate quote price expirations without modifying the order quantity depending on the quote type. Adhering to the best practices for master data management of customer accounts, pricing, and products drove data synchronization and real-time data visibility. 

Automating complex manufacturing workflows

The team automated complex manufacturing processes like sales order initiation and work order completion, involving various business validations and process checks. For instance, if the system doesn’t have the address of a new shipping site, it is smart enough to create a new order with the required details and process the order automatically. Automated email notifications on glitches and real-time shipment status ensured that manufacturing followed the required standards, guidelines, and regulations.

Standardizing Oracle CPQ processes across geographies

Nagarro worked extensively on stabilizing the existing CPQ system by eliminating old customizations and adopting standard features. Code optimization ensured a faster quote-to-order journey for users, and centralized master data sources helped streamlines the integration process. Automating the product approval hierarchy improved efficiency and reduced approval time. 

A 40% increase in sales productivity and reduction in manual task processing. 

Improved UI performance enhanced the quote-to-order journey efficiency by 20-30% and accelerated opportunity turnaround time.

The automation of the product approval hierarchy resulted in an average improvement of 40% in the approval process time, leading to faster quote creation.