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success story

Revolutionizing healthcare operations through seamless integrations

How Nagarro delivered accurate patient data and uninterrupted services to reduce costs by 50%
the challenge

The medical device giant was facing multi-pronged challenges such as diverse back-end structures and a complex network of systems. Apart from this, there were too many third-party applications which were creating silos, data flow gaps, and operational inefficiencies. Operational inefficiencies were further accentuated by legacy platform issues and increased error risks made it imperative to streamline the processes and establish real-time synchronization for operational coherence.

This project involved navigating an intricate legacy platform with multiple challenges since it involved limited guidance and not enough documentation. In order to avoid hefty licensing costs and reduce interdependencies, the project had to be completed in quick turnaround time. Working under such stringent added more pressure to the already complex task. Nagarro undertook the responsibility to address all these challenges, showcasing technical expertise and agility in delivering solutions under demanding circumstances. Eventually, this project has been another testament to our steadfast commitment towards turning challenges into opportunities for operational improvement and higher efficiency.

the solution

To mitigate the overall capital expenditure, the client sought advanced metrics and enhanced capabilities through an alternative product, prompting the design and implementation of multiple integration solutions. These solutions focused on transforming, managing, and monitoring data flows between critical business applications.

The adoption of Azure LogicApp was instrumental in implementing a low-code, no-code solution and significantly reducing the complexity of the existing setup. The Azure Function App further improved the efficiency by minimizing data operations and expediting executions, eliminating the need for multiple point-to-point integrations.

For enhanced monitoring and visibility, Nagarro used Azure monitoring services, including Log Analytics and Application Insights, to log transaction data and identify errors effectively. Additionally, Azure API Management played a crucial role in publishing, maintaining, and securing APIs, with integration features like rate limiting, analytics, caching, and authentication.

the outcome
The successful implementation of the proposed solution resulted in reducing overall costs by 50%. Real-time monitoring and alert provisions have played a pivotal role in proactively addressing technical issues, preventing potential business disruptions. Moreover, the emphasis on reusability of artifacts has not only maximized operational efficiency but has also resulted in a substantially lesser maintenance overheads. This strategic focus on reusability aligns with our commitment to sustainable and cost-effective solutions. A notable achievement is the delivery of the solution with a "First Time Right" approach. This underscores Nagarro’s thorough testing, validation, and sign-off processes, ensuring that the solution was production-ready from the outset. This approach has proven instrumental in achieving zero-downtime for critical applications, even surpassing the initial expectations of potential weeks of interruption.