Fraud monitoring solution and improved customer experience

One of the largest financial services providers in Central and Eastern Europe wanted to replace their existing rule-based payment fraud detection system. It did not cater to revised regulatory guidelines to ensure checks based on customers' payment behavior. When dealing with purchases and fraud, the solution needed to be seamless, intuitive, and highly effective. The client needed a high-performing solution with minimal impact on the business-as-usuals. Nagarro created an agile, round-the-clock, real-time transaction evaluation solution with an intuitive scoring engine that detects fraudulent transactions. The solution reduced the rate of false positives by 80 percent without impacting the business day-to-day and purchases.