Our client is a premier US-based utility services provider with an expansive global presence. It specializes in the inspection, maintenance, and installation of electrical assets.
Driven by an ambitious growth strategy, the client consistently acquires businesses across diverse regions to expand their service capabilities and deepen their expertise.
However, integrating these newly acquired entities posed significant operational challenges—primarily in onboarding them into the client's established systems without disrupting their daily business activities.
The client wanted to ensure that the acquired entities seamlessly adopt their standardized processes and systems while continuing uninterrupted operations.
As their client's tech partner, Nagarro crafted a strategic onboarding roadmap to ensure minimal disruption to ongoing operations for existing and newly integrated businesses.
Our experts analyzed current processes with all stakeholders, finding common ground and unique needs to create a unified solution that works for everyone.