Our client, Enercon GmbH, is the largest German manufacturer of wind turbines. The company owns 45 percent of all patents in wind energy technology. A special technical feature of Enercon's turbines is that they are gearless. In addition to wind power, the company is active in hydropower and transportation.
Diversity in offerings also brings challenges. For each wind turbine, about 50 protocols on procedure, assembly, and acceptance were kept by manually writing them on slips of paper—the result: constant media and process breaks. Nagarro partnered with Enercon to streamline and fully digitize the processes by leveraging the SAP solutions. This eventually led to real-time data availability, minimizing unnecessary delays and thus improving end customer experience.