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success story

Enabling mobility-as-a-service with digital car rental platform

An empathetic customer experience through new mobility models.

The client witnessed a shift in customer interests towards a shared economy, commoditization of car as a product, and increased car ownership cost in one of its major markets. The goal was to create an empathetic ownership platform that can utilize the automaker’s vast dealer network & inventory in a better way.


Nagarro co-created an omnichannel digital car rental platform, offering long-term and short-term rental options. The platform provides a host of features like digital verification of the customer, model selection over a vast network of dealers, seamless payment, usage & settlement services, vehicle geo-fencing and immobilization, insurance, and service center integration, thus making car renting convenient, economical, and digital.


The solution offers customers with personalized alternatives that meet their evolving mobility needs. It unlocks a new revenue stream for the automaker, leveraging an ecosystem of partners, dealerships, and service centers.