95% automation elevates financial innovation

Bajaj Finserv, a non-banking financial company offers a variety of products and services on their website and mobile apps, including consumer financing, SME finance, commercial lending, insurance, investments, securities, payments, wealth management, health insurance and more. Aiming for a strong digital presence, they wanted to improve the existing website and mobile app experience. Continuous innovation, creating seamless access to multiple products and services and a digital personal experience for their clients introducing digital tools and processes was of major importance. The client significantly invested in technology, partnered with technology vendors and solution providers like Nagarro to find the best solutions leveraging Cloud, Big Data and Artificial Intelligence. Nagarro was engaged to create a state-of-the-art digital platform for their clients and to streamline their internal processes along industry standards. This partnership has led to an increase in customer acquisition due to enhanced and scaled up digital capabilities.