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success story

A B2B marketplace streamlining global export operations

the challenge

In a global trading environment where trust, transparency, and efficiency are paramount, the client wanted to automate various steps of the export process, like registration, verification, quotation, order planning, and bidding.

The client sought to streamline the process of partner discovery, price determination, and quality assurance to build trust among the buyers and sellers.

They wanted a unified platform to connect Indian exporters with foreign importers, removing manual hindrances and enhancing global opportunities for Indian SMEs. 

the solution

We built a comprehensive online solution that included a discovery module allowing buyers to manage and explore sellers, their categories, and products and to conduct price discovery globally, providing a foundation for trust and informed decision-making. 

A dynamic communication module allowed the buyers, sellers, and the operation team to interact, query, and address concerns in real time. We built an integrated RFQ system for buyers to solicit detailed quotes from sellers, promoting transparency in pricing. The solution further enabled the buyers to issue purchase orders and the sellers to plan the time and action for a structured export process. 

The team integrated an overseas payment gateway to ensure secure and direct payments to sellers and value-added services like commission model pricing to enhance the trading experience. 

the outcome

This innovative solution has delivered sweeping changes to the global B2B export landscape. It has streamlined operations through automation. The ability to discover sellers, compare prices, and communicate directly has fostered trust and transparency between international buyers and sellers. The integration with overseas payment gateways ensures safe and swift transactions, further bolstering trust. By connecting Indian exporters and foreign importers on a single platform, the solution has removed barriers and empowered businesses to reach new markets.