Automating processes with Assisted Reality

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the story

ÖBB-Postbus GmbH, a part of the ÖBB Group since 2003 is Austria’s largest bus company. The company provides national and international transport of passengers (approx. 214 million) via regular services and occasional transport services. The key challenge was to streamline the process of acquiring new buses or replacing the existing buses. The automotive vehicle inspectors were required to inspect the buses and create acceptance reports. The process was manual, tedious, and error-prone. Nagarro successfully implemented the cutting edge Assisted Reality technology to make the entire workflow more streamlined.

Customer Speak: Nagarro interviews ÖBB-Postbus on using automated processes with Assisted Reality

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challenge

Eliminate the manual process done via pre-printed lists/logs in paper format and modernize the entire inspection workflow, which was tedious, time-consuming, error-prone, and poorly streamlined.

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solution

The inspector, equipped with Smart Glass, conducts inspections and documents defects with sound (audio), image, and video recordings. The inspector works through voice command-controlled Smart Glass. A web-based app integrated with the Smart Glass app manages the captured information.

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outcome

Thanks to data collection via smart glass, acceptance reports can be generated at the touch of a button. By digitizing the entire acceptance process, 30% more bus acceptances can be carried out annually.

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Nagarro worked towards the successful implementation of cutting edge Assisted Reality technology through this project to transform with innovative breakthroughs.

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