Information is the key to corporate success, and data is undeniably everywhere. The effective management of technical information is one of the major concerns in a faster and more connected world. Good technical documentation helps organizations manage product knowledge and enhance user experience. This, in turn, relates to improved corporate brand and customer satisfaction.
At Nagarro, our Information Developers provide you with expert technical documentation solutions to efficiently create, manage and publish information. We aim to use the most effective medium for sharing information and broadening its reach for all stakeholders.
Our offerings include:
- Conversational designer for chatbots
- User manuals
- Configuration documents
- Troubleshooting guide
- Online help
- Release notes
- Product videos
Our documentation consulting solutions includes:
- Assessment of the current documentation captured via a questionnaire
- Evaluation of technical content on 6C parameters
- Recommendation of the authoring tool (for example Confluence, Adobe, etc.)
- Templatization of user documentation and creating mini-ToCs, wherever applicable