Unify, simplify, Deliver 

Ready to turn order complexity into competitive advantage?

From diverse customer needs around order fulfilment and visibility to efficient inventory management and process integrity, traditional order management systems don’t cut it anymore! 

The solution?

You need a distributed, loosely coupled platform that can sit on top of the existing enterprise systems such as ERP, WMS & TMS and orchestrate operations seamlessly across the order lifecycle.
This has led to a growing demand for Distributed Order Management System (DOMS), which optimizes supply chain operations including order orchestration and fulfilment, simplifies integrations, and enhances visibility — all the way to last-mile delivery — without disrupting your current infrastructure. 

Nagarro's Distributed Order Management System

From seamless integration and advanced AI capabilities to customer-centric features, Nagarro’s Distributed Order Management System (n-DOMS) transforms your digital supply chain into a well-choreographed performance.

Cloud-agnostic

Works with your existing cloud tech stack

Modular

Scale what you need, when you need it

Intelligent

AI-driven order sourcing and orchestration

Cost-effective

Pay only for what you use

Click and collect process modernization

Nagarro helped a leading Mexican department store streamline its order pickup process with a custom app guiding store staff from scheduling to handover. We built a responsive web and hybrid mobile solution for pickup scheduling, logistics, deliveries, and cancellations—powered by our n-DOMS platform. The solution integrates with existing platforms, supports both online and offline modes, and automates refunds. The result: faster processing, reduced customer wait times, and smoother, more efficient store operations.

Smarter orders, faster fulfilment with n-DOMS

An American footwear and apparel brand aimed to leverage store inventory for eCommerce fulfilment via BOPIS, SFS, and ROBIS. During COVID-19, with stores closed, online orders relied solely on DCs—leading to stockouts while inventory remained unused in stores. Our n-DOMS solution enabled real-time inventory visibility, intelligent order routing, and split shipping—activating store-based fulfilment, enabling any-store pickup, and ensuring complete, timely order delivery. This ‘save the sale’ approach maximized inventory usage and improved customer convenience.

Transforming marketplace efficiency for global reach

A leading B2B marketplace in India partnered with Nagarro to modernize its operations for greater efficiency, transparency, and global reach. We developed a discovery module for buyers to explore sellers, products, and pricing worldwide, along with an integrated RFQ system. A real-time communication module enabled seamless collaboration among buyers, sellers, and operations teams. With secure overseas payment integration, the platform now supports end-to-end global transactions. The result: faster time-to-market, improved trust, and streamlined export-import operations.

Digitizing B2B procurement for smarter raw material sourcing

A leading Indian manufacturer partnered with Nagarro to launch a mobile-first B2B marketplace for seamless raw material procurement, even for digitally inexperienced partners. Built on Adobe Commerce Cloud and powered by n-DOMS, the platform streamlines order orchestration, routing, and fulfillment. It offers integrated procurement and financing for a wide range of building materials—enabling cost savings, credit access, and timely delivery. A smart notification system keeps buyers and sellers updated, while third-party logistics integration ensures end-to-end order tracking.