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Technical and Business Consulting Services for Customer Communications Management

 

Our Dynamic Content team offers a portfolio of professional services to help you realize the potential of your Customer Communications Management (CCM) software. We help customers upgrade, improve, or replace CCM software, working with your teams to quickly define how to increase productivity, lower cost and provide a more robust customer experience.

what we do
Document Development
We help you develop document templates that integrate with your data sources, satisfy your business and regulatory requirements, and maximize the capabilities of your CCM software.
Installation and Integration
Work with our architects to determine the optimal path for a successful deployment of new documents and CCM software. We help validate integration points, thoroughly test the platform, and train your staff to be self-sufficient.
Migrate to a new CCM platform
We have extensive experience moving from old CCM platforms to the latest CCM software from the vendor of your choice. We will help ensure content parity, refactor your documents, redesign documents and develop a repeatable QA process to help make sure your new and improved documents work smoothly.
Seismic Implementation
Our Seismic implementation team works with you to maximize the impact of Seismic’s sales enablement tools in your organization. Our consultants will work with you to figure out the optimal path for solving your business problems and sorting out the technical integrations required. Learn more.

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