CRM Consulting and Integration Services | CRM Implementation | Nagarro

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Consumers today have endless choices, information, and touchpoints. They have never been so demanding, and so powerful. This poses considerable challenges on the CRM front – organizations need to harness the right set of tools and technologies to reach out to a wider audience as well as understand their behavior. They need to quickly align their product and services, and tailor them for each customer. We need to view the CRM landscape as not just a customer relationship tool but as a more vibrant, omnipresent, highly integrated social platform. Nagarro helps organizations harness the power of the cloud, social, mobility, and analytics by providing smart, agile, comprehensive, and custom-crafted solutions that enable them to understand their customers better.

what we do

Consulting

Make enterprise future-ready with our strategic assessment, Salesforce Platform analysis, business transformation, technical roadmap, user experience strategy, and prototype development.

Implementation

Use Salesforce Out-of-the-Box in platform development, reporting and BI, customized end-user training, mobile development, custom development, and cloud orchestration.

Integration

Integrate multiple databases, legacy systems, batch data, app store installations, and mobile frameworks.

Supported & Managed Services

Manage standard and custom functionality and scale existing implementation with the help of application support, end-user training, quality assurance, and upgrades.

featured success story view all

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Adapting to change with Salesforce Service Cloud

Automation of billions of tasks and reduction of turnaround time for ticket resolution. Customer success with 30% reduction in ticket resolution time.

read success story

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Nagarro was a trusted partner for Salesforce migration, automating workflows and improving the reporting governance and therewith helped AMPFPA, to adapt its solutions and meet their members requirements.

Neil Macdonald

CEO, AMPFPA

our partners

Salesforce

As a top-tier Salesforce Consulting Partner, we provide specialized cloud consulting and solutioning.

Microsoft Dynamics 365

As a MS Dynamics partner, we provide services ranging from strategy consulting to running Business As Usual. Learn more about our Dynamics 365 CRM capabilities.

Oracle

As a Gold Partner, we provide specialized services across Oracle's entire portfolio, future-proof solutions, and cloud consultancy. Learn more!

SAP

As an SAP Gold partner, we provide industry-tailored, composable & AI-driven SAP CX solutions to create world-class customer experiences that deliver superior customer loyalty and business growth.

LeadSquared

LeadSquared is a SaaS CRM, helping 2000+ enterprises to drive sales and marketing at scale. It helps capture leads from all your channels automatically, manage them intelligently, and transfer them to the right people, ensuring zero lead leakage and zero missed opportunities.

Marketo

We help our clients with their digital marketing automation activities. We build solutions for campaign management, lead nurturing/scoring, CRM integration, social marketing, and marketing analytics.

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MiClient

MiClient is an end-to-end deal closure platform that accelerates enterprise sales and revenue growth. It automates client interaction process with improved proposal conversion.