Harness data to get closer to customers
Consumers today have endless choices, information, and touchpoints. They have never been so demanding, and so powerful. This poses considerable challenges on the CRM front – organizations need to harness the right set of tools and technologies to reach out to a wider audience as well as understand their behavior. They need to quickly align their product and services, and tailor them for each customer. We need to view the CRM landscape as not just a customer relationship tool but as a more vibrant, omnipresent, highly integrated social platform. Nagarro helps organizations harness the power of the cloud, social, mobility, and analytics by providing smart, agile, comprehensive, and custom-crafted solutions that enable them to understand their customers better.
Make enterprise future-ready with our strategic assessment, Salesforce Platform analysis, business transformation, technical roadmap, user experience strategy, and prototype development.
Use Salesforce Out-of-the-Box in platform development, reporting and BI, customized end-user training, mobile development, custom development, and cloud orchestration.
Integrate multiple databases, legacy systems, batch data, app store installations, and mobile frameworks.
Manage standard and custom functionality and scale existing implementation with the help of application support, end-user training, quality assurance, and upgrades.
Automation of billions of tasks and reduction of turnaround time for ticket resolution. Customer success with 30% reduction in ticket resolution time.
As a Salesforce Consulting Partner, we provide specialized cloud consulting and solutioning.