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Harness data to get closer to customers

 

Consumers today have endless choices, information, and touchpoints. They have never been so demanding, and so powerful. This poses considerable challenges on the CRM front – organizations need to harness the right set of tools and technologies to reach out to a wider audience as well as understand their behavior. They need to quickly align their product and services, and tailor them for each customer. We need to view the CRM landscape as not just a customer relationship tool but as a more vibrant, omnipresent, highly integrated social platform. Nagarro helps organizations harness the power of the cloud, social, mobility, and analytics by providing smart, agile, comprehensive, and custom-crafted solutions that enable them to understand their customers better.

what we do
Consulting

Make enterprise future-ready with our strategic assessment, Salesforce Platform analysis, business transformation, technical roadmap, user experience strategy, and prototype development.

Implementation

Use Salesforce Out-of-the-Box in platform development, reporting and BI, customized end-user training, mobile development, custom development, and cloud orchestration.

Integration

Integrate multiple databases, legacy systems, batch data, app store installations, and mobile frameworks.

Supported & Managed Services

Manage standard and custom functionality and scale existing implementation with the help of application support, end-user training, quality assurance, and upgrades.

Nagarro was a trusted partner for Salesforce migration, automating workflows and improving the reporting governance and therewith helped AMPFPA, to adapt its solutions and meet their members requirements.
Neil Macdonald
CEO, AMPFPA

featured success story

1

Adapting to change with Salesforce Service Cloud

Automation of billions of tasks and reduction of turnaround time for ticket resolution. Customer success with 30% reduction in ticket resolution time.

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