Optimizing Cúram solutions for smarter, more efficient social programs

Delivering effective health and human services requires more than technology. It requires intelligent, scalable solutions to improve efficiency, strengthen program integrity, and enhance citizen outcomes.

Our optimized Cúram Social Program Management (SPM) services enable agencies to manage complex benefits delivery processes with greater precision and transparency. Through targeted modernization, system integration, and AI-enabled enhancements, we streamline operations, accelerate implementation, and provide real-time insights for informed decision-making.

By combining deep Cúram expertise with a citizen-centric approach, we help health and human service organizations build resilient, future-ready platforms that improve service accessibility, operational performance, and measurable community impact.

What we do

conversation-2

Strategy &
Consulting
Shaping future-ready Health & Human Services programs through policy-aligned, outcome-driven transformation. 

 

  • Define transformation roadmaps aligned to policy and citizen outcomes
  • Ensure compliance-ready, future-proof program design
  • Bring proven Cúram expertise to de-risk decisions and accelerate value realization

code verified-1

Modernization & Transformation
Modernizing and transforming core social programs to deliver agility, scalability, and seamless service delivery.

 

  • Simplify and digitize complex program workflows for faster service delivery
  • Build flexible, scalable solutions tailored to evolving agency needs
  • Enable connected ecosystems through secure, API-led integration

diagnosis 2-4

Observability, Resilience & Innovation
Driving operational excellence with resilient systems and continuous innovation.

 

  • Ensure business continuity with proactive support and rapid issue resolution
  • Accelerate time-to-market through automated, streamlined releases
  • Improve quality, reliability, and performance through continuous optimization

How we deliver

gaming

Professional services

Fixed capacity model where work management and resource management are handled by the customers.

hand gear-2

Managed services

End-to-end platform ownership that includes maintenance, support operations, and predictable costs and quality.

Network-1

Target-based services

Services that involve defined targets related to package implementation, workflow implementation, custom developments, and more.

Accelerators

Empowering social service delivery with Social Case Connect

Social Case Connect mobile application is designed to modernize and streamline the delivery of social benefits, ensuring accessibility for citizens and efficiency for human service agencies. By minimizing manual intervention, accelerating intake processes, and enabling remote registration, our application empowers caseworkers to enhance their throughput while ensuring faster benefit access for those in need. Citizens can easily check their eligibility, self-register, and stay informed, eliminating barriers related to distance, disability, or lack of awareness. With robust backend integration and real-time data processing, Social Case Connect not only optimizes operational efficiency but also significantly reduces agency costs—delivering a smarter, more accessible, and responsive social service ecosystem.
A group of people sitting on couch and discussing with social caseworker.

Mobile App Development Accelerator - Accelerating mobile app development for social impact

Our Mobile App Development Accelerator is an innovative tool designed to rapidly build high-quality React Native applications with minimal effort. It was used in the development of Social Case Connect, which streamlines UI creation by leveraging JSON-based configuration, prebuilt components, and dynamic hooks for customization. With built-in features like task and document management, team workload tracking, and alerts, it significantly reduces design and development time—cutting UI efforts by 80% and configuration efforts by 70%. Unlike proprietary RAD tools, it delivers pure React Native code, providing complete flexibility without licensing costs. Tailored for government and social service applications, it enables quick prototyping of citizen-focused solutions, fostering innovation while maintaining compliance with security standards.
Mobile app designs creation.

Featured success stories

Streamlining case management for one of New Zealand’s Govt agency

A customized Cúram Client Management Software (CMS) solution transformed the New Zealand Ministry of Social Development's (MSD) case management and streamlined health, education, housing and employment operations. By streamlining workflows and automating processes, the solution enables faster and more effective access to essential social services for New Zealand residents.

Optimizing ACA enrolment with automation and accuracy

A modernized solution powered by Cúram has transformed Minnesota’s health insurance marketplace, MNsure, ensuring seamless access to healthcare under the Affordable Care Act (ACA). By automating manual processes, improving data accuracy and simplifying life event updates, the system has significantly increased efficiency in ACA enrolment.

Boosting efficiency and service delivery for older citizens across Scotland

A Cúram-based solution for an agency in Scotland using Cúram Case Management and Financial Management for providing tailored financial support to older individuals. To alleviate the pressures of the cost-of-living crisis, the Pension Age Disability Payment provides targeted financial support to older individuals. The outcome includes improved service delivery, accessibility, and overall efficiency for older citizens across Scotland.

From manual to digital: reinventing social services with Cúram

Manual processes, paperwork bottlenecks and in-person appointments often slow down government agencies. By integrating the District of Columbia’s Universal Access Portal with Cúram, the delivery of social services has been transformed, increasing efficiency, transparency, security and accessibility. This modernization ensures faster and more seamless support, redefining the way social programs work.

Supporting homeless transitions with smarter case management

An integrated case management system has changed the way the New York City Department of Homeless Services (DHS) helps people find permanent housing. By improving coordination, streamlining operations and reducing errors and fraud, the solution has led to a 30% reduction in costs, a 40% increase in citizen satisfaction and simplified system maintenance—resulting in more efficient and effective support for those in need.
< >

Streamlining case management for one of New Zealand’s Govt agency

A customized Cúram Client Management Software (CMS) solution transformed the New Zealand Ministry of Social Development's (MSD) case management and streamlined health, education, housing and employment operations. By streamlining workflows and automating processes, the solution enables faster and more effective access to essential social services for New Zealand residents.

Optimizing ACA enrolment with automation and accuracy

A modernized solution powered by Cúram has transformed Minnesota’s health insurance marketplace, MNsure, ensuring seamless access to healthcare under the Affordable Care Act (ACA). By automating manual processes, improving data accuracy and simplifying life event updates, the system has significantly increased efficiency in ACA enrolment.

Boosting efficiency and service delivery for older citizens across Scotland

A Cúram-based solution for an agency in Scotland using Cúram Case Management and Financial Management for providing tailored financial support to older individuals. To alleviate the pressures of the cost-of-living crisis, the Pension Age Disability Payment provides targeted financial support to older individuals. The outcome includes improved service delivery, accessibility, and overall efficiency for older citizens across Scotland.

From manual to digital: reinventing social services with Cúram

Manual processes, paperwork bottlenecks and in-person appointments often slow down government agencies. By integrating the District of Columbia’s Universal Access Portal with Cúram, the delivery of social services has been transformed, increasing efficiency, transparency, security and accessibility. This modernization ensures faster and more seamless support, redefining the way social programs work.

Supporting homeless transitions with smarter case management

An integrated case management system has changed the way the New York City Department of Homeless Services (DHS) helps people find permanent housing. By improving coordination, streamlining operations and reducing errors and fraud, the solution has led to a 30% reduction in costs, a 40% increase in citizen satisfaction and simplified system maintenance—resulting in more efficient and effective support for those in need.

Our partners

Get in touch

Enhance citizen lives through social program innovation