Privacy Policy

Last modified: May 24, 2018

There are many different ways through which you can use our services – When you share information with us, for example by sending mails to us, searching information on our website. We, at Nagarro, believe that the establishment of trust and privacy is instrumental to the continued growth of the Internet. We also believe that the efficient collection, use, and transfer of information serve to enhance the development of the Internet and electronic commerce, provided that, such information is handled in a fair and responsible manner.

Introduction

Nagarro is a custom software development and business consulting company that provides consulting and technology services to its clients. It is headquartered in Munich, Germany, and has its primary development center in Gurugram, in the National Capital Region of India.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Nagarro’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will, from time to time, update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

How we collect and use (process) Personal Data

Personal Data means the information which relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into Nagarro’s possession), such as your name, email address or telephone number. Nagarro only obtains, uses and forwards Personal Data if this is permitted by law, and if the user has consented to it.
Nagarro collects Personal Data about its prospective customers and/or visitors and jobseekers of its website. This information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work address, work email, and work phone number. We use this information to assess the needs of the customers and to offer possible solutions with our services. We do not sell any Personal Data to anyone and it is shared between Nagarro companies only to the extent permitted under applicable laws.

Use of Nagarro website

As is true of most other websites, Nagarro’s website collects certain information automatically and may store some of the information as log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other information about the use of Nagarro’s website, including a history of the pages you view. We use this information to help us design our website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. Nagarro’s website also uses certain cookies and web beacons. It does not track users when they cross to third party websites, does not provide targeted advertising, and therefore, does not respond to Do Not Track (DNT) signals.

Nagarro cookie guidelines

Our website uses cookies and by visiting our website, you agree that cookies can be stored on your device as further explained below.
Cookies are small pieces of data that a website sends to your computer’s web browser while you are navigating through it. Cookies serve many purposes, but mainly, they enable you to navigate between pages easily, remember your preferences, and eventually improve user experience. These cookies stored on your machine can also help identify your computer. Cookies used on this website can be either set up by our website or by a third-party website. Moreover, these cookies can be “session” or “persistent” cookies: a session cookie is a cookie that is automatically deleted when the user closes the browser, whereas a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date.
We also use cookies to improve the quality of our service, including logging in, storing your preferences, maintaining report selection, and tracking your web page visits and actions. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. If you have enabled “Do Not Track” functionality in your web browser, then your personally identifiable cookies will expire within 5 days.

  1. Types of cookies:
    We use several types of cookies on this website, that are sorted on the basis of the four categories found in the ICC UK Cookie Guide (2012). For more information on the different cookies we use on this website, refer to the following list of cookies:
    • Strictly necessary cookies:
      These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
      Strictly necessary cookies used on the Nagarro website:
      1. Registered visitor cookies
      2. Nagarro locations cookies
    • Functionality cookies
      These cookies allow a website to remember choices you make and provide enhanced, more personal features. For instance, a website may be able to provide you with local information or news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to the text size, font and other parts of the web pages that you can customize. They may also be used to provide services you have asked for, such as, watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites. They do not gather any information that could be used for advertising.
    • Performance cookies
      Performance cookies are used to measure browsing activity, to learn about how you use our website. For example, which pages you go to most frequently, how you link to our site, and whether you have any issues or error messages from web pages.
      Some of these cookies do collect information that identifies you. We use this information to improve how our website works and to provide you with a better online experience. We may also contact you, should you submit any of our customer feedback forms.
      Performance cookies are used to:
      • Measure the performance of our website and collect information on how you use it so that we can provide you with the best possible online service
      • Help us improve our website by measuring any errors you may experience
      • Measure the effectiveness of our onsite adverts and online marketing campaigns
      • Help us test different designs on our website to improve your online experience
    • Targeting cookies
      Targeting or advertising cookies are used to deliver adverts relevant to you. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
      Targeting cookies are used to:
      • Understand what Nagarro advertisements you might be interested in on our site.
      • Understand what Nagarro advertisements you might be interested in on other sites.
      As part of this, we use several third-party services to help us understand what adverts you might be interested in. These cookies hold information about your computer and they might hold a record of what other websites you have looked at, so that we can show you promotions when you are visiting other websites.
      We may also use advertising cookies to link to social media networks such as LinkedIn, Twitter, and Facebook. These cookies will use information about your visit to the Nagarro website and then deliver targeted advertising to you. The information collected is anonymous but may include details such as your IP address. By using our website, you agree to these cookies being placed on your device. You can opt out of these cookies at any time by checking your settings with the relevant social media platform or within your browser. A brief of the cookies used for the same is as follows:
      Provider Description Opt-out*
      Facebook Facebook is an online social media and social networking service. Opt-out of Facebook cookies
      LinkedIn LinkedIn is a business- and employment-oriented social networking service that operates via websites and mobile apps. Opt-out of LinkedIn cookies
      Twitter Twitter is an online news and social networking service where users post and interact with messages, "tweets". Opt-out of Twitter cookies
      YouTube YouTube is a video sharing website on which users can upload, view and share videos. More information on YouTube cookies
      *Please note that turning off advertising cookies won't mean that you are not served any advertising. It merely means that the advertising will not be tailored to your interests.
  2. List of cookies subject to approval:
    In addition to the above mentioned “Targeting cookies”, following is the list of the main cookies we use on our website:
    Supplier Cookie Name Purpose of the cookie Expires Disclosure policy Category
    *Google __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update Cookie-Usage & Opt-out Performance cookie
    *Google __utmt Used to throttle request rate. 10 minutes Cookie-Usage & Opt-out Performance cookie
    *Google __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update Cookie-Usage & Opt-out Performance cookie
    *Google __utmc Used to take a timestamp of the exact moment in time when a visitor leaves a site. Session Cookie-Usage & Opt-out Performance cookie
    *Google __utmz Used to store the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months from set/update Cookie-Usage & Opt-out Performance cookie
    *Google ga-disable-“Unique-Nagarro-ID” Used to disable tracking through Google analytics and is set when the consent is provided by user. 2 years Google Strictly necessary cookie
    HubSpot hubspotutk Used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. 10 years Hubspot Cookies Strictly necessary cookie
    HubSpot __hssc Used for keeping track of sessions. This cookie determines if we should increase the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), session start timestamp. 30 min Hubspot Cookies Targeting cookie
    HubSpot __hssrc This cookie is set whenever HubSpot changes the session cookie. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. Session Hubspot Cookies Targeting cookie
    HubSpot __hs_opt_out This cookie is used by the opt-in privacy policy to remind not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. 2 years Hubspot Cookies Functional cookie
    HubSpot __hs_do_not_track This cookie is set when you give users the choice to opt out of cookies and they choose to do so. It disables tracking and personalization. 2 years Hubspot Cookies Functional cookie
    HubSpot __hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. Session Hubspot Cookies Functional cookie
    HubSpot hsPagesViewedThisSession This cookie is used to keep track of page views in a session. Session Hubspot Cookies Strictly necessary cookie
    HubSpot hsfirstvisit This cookie is used to keep track of a user's first visit. 10 years Hubspot Cookies Targeting cookie
    Nagarro cookieconsent_status This essential cookie stores the information that a user of the website has consented to the use of cookies. 2 years NA Strictly necessary cookie
    Nagarro “Nagarro_location_time_1” to “Nagarro_location_time_n” (where n is the total number of locations supported) Used to display the current time (in hours) of all our active geographic locations. Cookies are used to reduce the number of hits to “Time Zone API” by Google. 1 hour NA Strictly necessary cookie
    Nagarro “Nagarro_location_1” to “Nagarro_location_n” (where n is the total number of locations supported) Used to display the current time (in hours) of all our active geographic locations. Cookies are used to reduce the number of hits to “Time Zone API” by Google. 1 hour NA Strictly necessary cookie
    *Google analytics: IP anonymization has been enabled on the website to prevent the IP address storage of user. Analytics anonymizes the address as soon as it is technically feasible at the earliest possible stage of the collection network. The IP anonymization feature in Analytics sets the last octet of IPv4 user IP addresses and the last 80 bits of IPv6 addresses to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never written to disk in this case. Please click here for more details on IP anonymization.
  3. Other non-cookie technologies:
    Nagarro also enables the use of technologies that perform functions similar to cookies such as web beacons or other technologies that may be included in marketing email messages or newsletters in order to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device but may work in conjunction with cookies to monitor website activity.
  4. “Do-not-track” signals:
    Some web browsers may transmit “do-not-track” signals to the websites with which the browser communicates. As of the Effective Date of this Privacy Policy, an industry standard has not yet been established on how to respond to these signals. Therefore, our website does not currently recognize or respond to these signals, but Nagarro will reassess its response approach once a standard is established. However, at this time you can generally express your privacy preferences regarding the use of most cookies through your web browser.
  5. How to accept or refuse cookies:
    In addition to the opt-out mechanisms highlighted in the above sections, user can modify browser settings to erase cookies or prevent automatic acceptance. Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
    These links explain how you can control cookies via your browser. Remember, if you turn off cookies in your browser then these settings apply to all websites not just this one.
    If your browser is not listed below you can normally use the 'Help' functionality on your browser to find out about how it handles cookies. You can also opt out of receiving targeted advertisements by visiting the NAI website opt-out page here: http://www.networkadvertising.org/choices/ or the DAA opt-out page here: http://www.aboutads.info/ or, for EU users, the EDAA opt-out page here: http://youronlinechoices.eu/.

Contacting the provider

If the user contacts the provider (e.g. via the contact form or by email), the user’s information is stored to allow the query to be processed and in case there are any follow-up questions.

Newsletter
The newsletter provides information about us and our products/services. If you wish to receive the newsletter, you must supply us with a valid email address and information that allows us to assess whether you are the owner of the email address indicated and whether that owner agrees to receive the newsletter. No other data are obtained. These data are used solely for the purpose of sending out the newsletter, and are not forwarded to third parties.
If you register for the newsletter, we store your IP address and the date on which you registered. The sole purpose of storing these data is to allow us to check whether a third party is abusing an email address or has registered to receive the newsletter without the rightful individual’s knowledge.
At any time, you can revoke your consent to storing of data and your email address, and our use of them to send out the newsletter. To revoke your consent, please use the link in the newsletter itself or in your profile, or notify us via the contact form or email.
Contact Form of the Website
For any details provided under the Tab ‘Job Openings’ category, the details are shared with our hiring team on the email id ‘teamhiring@nagarro.com’ for review and if found suitable, the hiring team will reach out to the relevant individual. The submissions are shared with the Hiring team at regular intervals.
For any details provided under the Tab ‘Business Enquiry’, where the prospect is looking for Nagarro services, the details are forwarded to salesteam@nagarro.com and the respective regional sales representative will reach out to the relevant individual.
When and how we share information with others
The Personal Data that Nagarro collects from you may be stored in one or more databases hosted by third parties located in the different parts of the world. These third parties do not use or have access to your Personal Data for any purpose other than cloud storage and retrieval.

Data subject rights

This Privacy Notice is intended to provide you with information about what Personal Data Nagarro collects about you and how it is used. If you have any questions or you wish to confirm that Nagarro is processing your personal data, or to have access to your personal data Nagarro may have about you, please contact us at dpo@Nagarro.org (mailto:dpo@Nagarro.org).

Security of your information
To help protect the privacy of Personal Data including any personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your Personal Data to those employees who need to know that about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
Data storage and retention
The website is hosted on HubSpot CMS and corresponding data-centre is in USA. Your Personal Data is stored by Nagarro on its servers, and on the servers of the cloud based database management services Nagarro engages, located in the various locations globally. Nagarro retains data for the duration of the customer’s or member’s business relationship with Nagarro. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact Nagarro’s data protection officer at dpo@Nagarro.org (mailto:dpo@Nagarro.org).
Changes and updates to the Privacy Notice
As our organization, membership and benefits change from time to time, this Privacy Notice and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice and Conditions of Use at Nagarro Site. We may email periodic reminders of our notices and terms and conditions and will email Nagarro members of material changes thereto, but you should check our Site frequently to see the current Privacy Notice and Conditions of Use that is in effect and any changes that may have been made to it.
Revoking, Amending, Correcting or Updating Data
The user is entitled to request information (at no charge) about his/her stored personal data. Furthermore, the user is entitled to demand that incorrect data be corrected, or that personal data be blocked or deleted, unless it is required by law that such data be stored.
The company’s data protection officer’s details are as under:
Sr. No Legal entity name Data Protection Officer Address
1. Nagarro GmbH, Germany Michael Rausch Baierbrunner Strasse 15, Munich 81379, Germany
2. Nagarro Software GmbH, Frankfurt Michael Rausch Mainzer Landstraße 50, 60325 Frankfurt am Main, Germany
3. Nagarro GmbH, Austria Wolfgang Fröhlich Nagarro GmbH Guglgasse 15, 1110 Vienna, Austria
4. Nagarro AS, Norway Alf Sagen Kongens Gate 14, 0104 Oslo, Norway
5. Nagarro Software SRL (Romania) Adrian Pocola Nagarro Software SRL
Coriolan Brediceanu Street, No 10, City Business Centre, Timisoara, Romania
6. Nagarro Software Private Limited Chintamani Chitrigemath Plot no. 36, Uyog Vihar, Sector 18, Gurugram, Haryana, India-122 015
For questions, concerns or complaints please contact Nagarro’s data protection officer.