November 07, 2023 – Nagarro and Coop Denmark have been strategic partners for five years and collaborated on infrastructure and platform management services. Due to this strong partnership, Coop has extended the contract for five years.
In 2017, Coop Denmark launched a transformation program to retire multiple IT systems and implement a new retail platform based on SAP S/4HANA to cover critical daily operations and logistics processes. This transformation optimizes end-to-end business processes and enables Coop Denmark to drive future innovations and create better customer experiences within the Danish retail industry. To achieve these ambitious goals, Coop Denmark needed a partner who could deliver world-class operational performance and stability and provide proactive and technical guidance to optimize the SAP environment continuously. After five years of delivering excellent outcomes, Coop will continue to build on the partnership with Nagarro.
The Coop SAP S/4HANA landscape has been productive since November 2019 with the initial Go-Live and has run smoothly. Nagarro is a key partner in running the operational landscape and technical project support and providing the required systems for the project teams. Additionally, Nagarro was essential in maintaining and updating the whole project setup to ensure an agile and parallel development methodology and a precise testing approach.
“Nagarro has demonstrated deep technical expertise coupled with swiftness, flexibility, and professionalism as our partner for hosting our new SAP S/4HANA landscape. They deliver an excellent service and provide significant scalability from within the Nagarro Private Cloud. We have been impressed by the close contact and collaboration with their knowledgeable experts and the swift reaction and decision times in handling our ever-developing business and project requirements. Therefore, continuing our partnership with Nagarro came very naturally to us.”, says Lars-Ole Dybdal, CTO of Coop Denmark.
“We are excited and proud that Coop Denmark has decided to extend our partnership. The collaboration with Coop Denmark has been very smooth in the past years. It has been a true partnership, where we together focus on the goals and objectives, and it has never been a “them and us” type partnership. I look forward to the next five years of collaboration and innovation”, says Michael Møller, Director Nagarro Denmark.
About Coop Denmark
Coop Denmark A/S is a cooperative with more than 1.9 million members and a leading consumer goods retailer with a market share of more than 32%. Coop Denmark operates the retail chains SuperBrugsen, Kvickly, Dagli'Brugsen, 365discount and Coop.dk, with 1.000 stores. The Coop Group has annual revenues of DKK 42 billion and 38.000 employees.
Nagarro, a global digital engineering leader, helps clients become innovative, digital-first companies and thus win in their markets. The company is distinguished by its entrepreneurial, agile, and global character, its CARING mindset, and its approach to thinking breakthroughs. Nagarro employs around 19,000 people in 35 countries. For more information, visit www.nagarro.com.
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