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A Gen AI-driven operational assistant that provides real-time data access across systems, SOP manual intelligence, operation-critical scenario support (from planning to day-of-ops), and strategic business insights.
An intelligent merchandising engine and revenue optimization suite with customer genome-based personalization. Provides AI/ML-driven offer optimization, real-time context evaluation, knowledge graph for ancillary affinities, multi-channel & multi-stage engagement, revenue analytics, and PSS/RM system integration.
A scalable and integrated group-booking web platform used by travel agents for group booking requests. Can also be connected to standard inventory and quote management systems.
A solution to ensure sustainability & ESG excellence through Scope 1, 2, 3 emissions capture, flight-level CO2/NOx accounting, SAF book-and-claim management, automated ESG disclosure reporting. Also includes real-time carbon dashboards, contrail avoidance analytics, and fuel optimization features.
Customer experience & travel apps
Booking, ticketing & PNR management
Sales & marketing (B2B, B2E portals)
E-commerce & merchandising platforms
Check-in (web, mobile, kiosk)
Loyalty & frequent flyer programs
CRM & Passenger 360°
Sentiment analysis & UI/UX uplift
Revenue management systems
Dynamic pricing & route profitability analysis
Group reservations management
NDC middleware and ONE Order distribution
Revenue accounting & proration
Ancillary revenue optimization
Interline billing & settlement (BSP)
RM training simulator
Baggage handling & tracking
Aircraft turnaround management
Gate & ramp operations
Airport Operational Database (AODB) Integration
Ground Service Equipment (GSE)
De-icing & weather ops
Maintenance, Repair & Overhaul (MRO) planning & execution
Fleet health monitoring
Inventory & rotable parts management
Airworthiness directive compliance
Engineering order management
Component shop management
Baggage handling & tracking
Aircraft turnaround management
Gate & ramp operations
Airport Operational Database (AODB) integration
Ground Service Equipment (GSE)
De-icing & weather ops
Flight planning & dispatch
Crew rostering & scheduling
Employee productivity apps
Operations Control Center (OCC)
In-flight operations management
Fuel management & optimization
IFE solutions & onboard connectivity
FOQA/Flight data monitoring
AI-based meal consumption analysis
Nagarro has provided tremendous support in consulting, helping select core systems, setting up our cloud infrastructure, developing and integrating systems, and supporting our IT operation in getting our product to the market. Their airline experience and in-depth understanding of what it takes to build a truly digital-first company, coupled with their agile mindset and people who’re willing to go the extra mile, make Nagarro a great partner that we’re grateful to have by our side.
Nagarro behaves like a start-up, ready for anything, very result oriented and not dwindling until we as a customer have gotten what we want. This form of cooperation inspires us even in times of digital transformation. I wish we as an entire company were as far as we are in the relationship with Nagarro in our software development projects.
Working with Nagarro has been a complete success as they go above and beyond in development. Not only do they take care to provide the best possible solution, but they also ensure that we are well prepared for the future. What's more, the new application is not only more innovative, but also more cost-efficient - a positive side effect for us, of course. Our customers also benefit from a much faster, simpler and reliable application, through which we can constantly surprise them with new and interesting features.
We enjoy a long-term partnership with Nagarro, as they have always understood our needs and have always delivered the right solution. It is easy to get caught up in the complexity of things, but with Nagarro, there is always more focus on the result, the destination, and how it will better our operations. The importance and mutual benefits of this relationship has been proven once more during COVID-19.
Streamlining crew operations for a leading European Airline by digitalizing processes to enable crew rostering and crew communications, providing passenger information, sharing feedback on flight cleaning services, and capturing passenger sentiments for the flight leg.
Driving passenger engagement and satisfaction for a leading African Airline through an information and communication mobile application – a one-stop solution to answer all passenger queries, including vaccinations, meals, flight status, and in-flight purchases.
Improving in-flight experience and optimizing costs for a leading airline-catering organization by analyzing food consumption through a computer vision-based solution that takes pictures of leftover food on flights and helps identify passengers' meal patterns and likes and dislikes.
Creating an advanced analytics-based Big Data solution for a leading North American airline to generate a 360-degree view of the passengers by integrating and identifying unique passengers across airline systems, helping create personalized marketing campaigns.
Enabling real-time decision-making for a leading European Airline to help revenue managers optimize pricing strategies through an application that uses simulations and allows the user to create scenarios by specifying demand-supply, optimization, and forecasting methods.
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