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Scaling resilience for Horizontal Tech Companies

Business resilience is the organizational ability to endure disruptions, adapt to changed conditions, and thrive in the new normal.

As businesses increase their reliance on digital platforms and ecosystems, internet and software technology companies must embrace evolving customer needs and long-term industry trends, proactively address threats, and minimize costly outages to build a sustained competitive edge in serving the growing demand for digitization.



of annual profit is lost over the course of a decade, due to rapid, frequent, and unpredictable events.*



of long run industry outperformers did better than their peers during crisis periods.**




of technology CEOs report the pandemic has accelerated the creation of seamless digital customer experiences.***



*McKinsey Global Institute - Risk, resilience, rebalance in global value chains. **Boston Consulting group – Becoming and All-Weather Company. ***2021 KPMG CEO Outlook Pulse Survey: Technology industry insights

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Nagarro's Resilience Framework

Throughout our engagements across diverse organizations, we have observed an emerging pattern in how the resilience muscle gets systematically built across business functions.

Nagarro’s Resilience Framework embodies these key observations and learnings into three recurring stages Adapt, Lead, and Sustain to prepare organizations for the next normal.

adapt lead sustain_Business Resilience for ISVs
“When choosing a partner, it was important for us that we found one that was culturally aligned and could work with us as one team. Another requirement for us was to find a super responsive and agile partner. We found all of that in Nagarro. Nagarro helped us go from being a small player to being a big player.”

Michael Andersen_Adform

Michael Andersen

Chief Development Officer, Adform

Our unique approach has helped us to deliver amazing results to some of the most innovative companies across the world.

Developing a global scale SaaS platform for sales enablement and marketing orchestration.

read success story

Building an enterprise design system from scratch.

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Digitally reinforced business resilience

Why should resilience matter? How do the three stages of resilience help minimize disruptions and maximize business? What are the five steps to building resilience? Read this ebook to find out.



Read the eBook
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Scaling resilience for Horizontal Tech companies

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