The key challenge in front of a telecom operator today is not how to better connect its customers, but how to better connect with its customers. With data trumping voice, the consumers are associating their experience with the device manufacturers and application providers, relegating the telecom operators to a status of a "fat, dumb pipe".
The operators need to respond to this paradigm shift by becoming nimble like the Internet companies, and learn from them the science of understanding the consumer. They need to invest in platforms that can help them analyse their consumers and use the insights to quickly roll out innovations that can delight and engage.
Our strong understanding of the telecom space and extensive experience of working with several Internet companies enables us to rapidly build highly customized solutions for our customers, so that they can seize “the fourth wave”.
Besides our regular portfolio of services our specialized offerings in telecommunications include: