Uncertainty is the key factor to be considered while building conversational agents based on AI and ML. A user can ask any question to a chatbot expecting not just the correct response but an intelligent one. This white paper is a comprehensive guide to help ensure that a bot responds and behaves as human as possible. Download this white paper to gain insights into:

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Chatbots

business usage, complexity and operation

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Standardized testing approach

Scope and types of testing 

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Beyond traditional testing approach

Key considerations, KPIs and mitigating threats and vulnerabilities

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