iCIP

Intelligent Mobility Operations

Nagarro’s iCIP (Intelligent Command & Insights Platform) acts as the brain behind your mobility systems. It senses what’s happening across your network, determines the next best actions, and coordinates people, assets, systems and passengers in real time. Whether you focus on control room operations, fleet and infrastructure maintenance, passenger services or back-office support, this intelligent layer works alongside OCC teams, asset managers, field engineers, station staff and enterprise functions to accelerate decisions, reduce disruptions and improve journeys.

Built for the realities of ground transport, it integrates seamlessly with existing cloud or on-premises environments – allowing you to start with a single use case and scale effortlessly toward end-to-end Intelligent Mobility Operations.

Classification and localization   

 The system automatically identifies what is happening, where, and on which asset

Impact and options assessment

 The issue is evaluated for its potential impact on services, safety and compliance, and maintenance plans

Dispatching and coordination

 With a single confirmation from the control room, the system generates work orders, routes tasks to the right teams and triggers updates across existing tools

Field and control room guided operation

 Technicians and front-line staff are supported with digital checklists, contextual documentation and suggested next steps

Operational consolidation and optimization

 A unified cockpit brings incident history and KPIs from operations and maintenance into one view, so every resolved case sharpens the next recommendation

Asset intelligence

• Detect faults on rolling stock and infrastructure the moment they emerge
• Automatically diagnose the cause, the location and the asset affected
• Anticipate the knock-on impact on services, safety and maintenance plans
• Push alerts and nudges into the systems your teams already use
• Track asset availability and flag what a missing asset costs you operationally
  
  

Fleet maintenance

• Flag fleet shortages before they reach the timetable
• Recommend resolutions drawn from your rules and your past decisions
• Test what-if scenarios safely, without touching live plans
• Build long-range plans that balance resource, cost and availability
  
  
  

Workforce companion

• Reach the right person on the right channel, with the context attached
• Explain what happened and what triggered it — not just that something broke
• Guide the first inspection with checklists and the documentation that matters
• Draft work orders that merge field input, event context and knowledge from previous repairs
  

Fater, more reliable services

Detect issues earlier, dispatch faster, and recover in a coordinated way to keep services running smoothly.

Higher asset availability

Identify degradation patterns early and act before they turn into disruptive failures.

Empowered teams

Provide employees with in-the-moment guidance and knowledge, reducing delays, handovers, and uncertainty.

Better passenger experience

Deliver clear, timely, and personalized communication, plus easy self-service options during disruptions.

Continuous improvement built in

Use live KPIs and incident insights to refine playbooks, staffing models, and maintenance strategies over time.

Lower cost and operational risk

Reduce manual handovers, duplicated effort, and unplanned downtime across operations and maintenance.

 

Inspectr

Redefines how teams manage, perform, and review. Built for inspectors, supervisors, and back-office staff, it delivers real-time guidance, remote support, and automated workflows to transform frontline inspections.

 

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VistraX

Reimagines how mobility operations gain visibility and control. It turns live video into actionable intelligence to enhance safety, reduce costs, and unlock new revenue across multimodal transport networks.

 

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Ginger AI

Redefines daily operations for transport teams. As an agentic AI coworker, it provides real-time guidance and assistance across maintenance, passenger services, and enterprise functions.

 

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