iCIP

Smarter mobility operations powered by intelligent automation

iCIP (Intelligent Command & Insights Platform) helps transport operators improve operational efficiency, reduce disruptions, and deliver more reliable passenger journeys. The platform uses agentic AI to assess conditions across the mobility network, determine next-best actions, and coordinate people, assets, and systems in real time — from control rooms and field teams to customer-facing operations and back-office functions.

Designed for the realities of ground transport, iCIP reasons in context, adapts to live conditions, and integrates seamlessly with existing IT and operational systems, whether deployed in the cloud or on-prem. Operators can start with a single use case and scale incrementally to end-to-end intelligent mobility operations.

Intelligent incident diagnosis

 Automatically detects, classifies, and localizes issues, identifying affected assets, services, and locations

Impact & scenario analysis 

Assesses potential impacts on service performance, safety, and maintenance plans, and evaluates response options in real time

End-to-end operational orchestration

Generates work orders, coordinates teams, and synchronizes actions across control rooms, field operations, and existing systems with minimal manual intervention

Guided execution support 

Supports field staff and control room teams with digital workflows, contextual documentation, and AI-recommended next steps

Operational insights & optimization

Consolidates incidents, actions, and KPIs into a unified operations cockpit to drive continuous improvement and smarter future decisions

Operations control cockpit (rail, metro & bus)

Smart maintenance co-pilot

Passenger communication & rebooking assistant

AI knowledge companion for employees

Enterprise insights & KPI cockpit

Turn data into decisions by bringing together operational, financial, and workforce data into configurable dashboards helping leaders track performance, model scenarios, and prioritize investments.

Incident & risk management

More reliable services

Detect issues earlier, dispatch faster, and recover in a coordinated way to keep services running smoothly.

Higher asset availability

Identify degradation patterns early and act before they turn into disruptive failures.

Empowered teams

Provide employees with in-the-moment guidance and knowledge, reducing delays, handovers, and uncertainty.

Better passenger experience

Deliver clear, timely, and personalized communication, with self-service options during disruptions.

Continuous improvement built in

Use live KPIs and incident insights to refine playbooks, staffing models, and maintenance strategies over time.

Lower cost and operational risk

Reduce manual coordination, duplicated effort, and unplanned downtime across operations and maintenance.

 

Inspectr

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VistraX

Reimagines how mobility operations gain visibility and control. It turns live video into actionable intelligence to enhance safety, reduce costs, and unlock new revenue across multimodal transport networks.

 

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Ginger AI

Redefines daily operations for transport teams. As an agentic AI coworker, it provides real-time guidance and assistance across maintenance, passenger services, and enterprise functions.

 

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