In this episode, Steve Hochman talks with Harsh Narula about Nagarro's work with maritime data platform Oceanly, exploring how agentic AI is transforming an industry that has traditionally relied on experience-driven decision-making. They dig into the difference between rigid rule-based automation and true agentic judgment, how explainability and human-in-the-loop design build trust in probabilistic AI systems, how of an AI agent diagnosing engine issues and creating work orders in real time. The conversation also covers the economics of token usage at scale, and why demonstrating value in real-world settings has been key to winning over industry stakeholders.
Sep 13, 2026
Steve has spent three decades leading, writing, and speaking about digital and AI innovation and transformation. He is a globally recognized expert in supply chain transformation, cited regularly by BBC World News, Wall Street Journal, Bloomberg Network, Marketplace Radio, Global Trade Magazine, and South China Morning Post on supply chain innovation and enterprise resilience response to our current wave of global geopolitical crises.
Steve is also a seasoned operator, entrepreneur, and CxO advisor, having led supply chain strategy and transformation for Nike, raised over $200M in venture funding across 5 diversified technology startups, and consulted to leading Fortune 500 CxOs on AI strategy and execution across consumer, retail, industrial, life sciences, and energy sectors.
