Recent posts

Are you losing out to disrupters?

Will this Banking Innovation Survive? Photo Bill Pay, One of Many Customer Improvements

Mobile imaging technology is one of many new innovations improving the customer experience in retail banking. We’ve all seen how “Remote Deposit Capture” (RDC) is growing in adoption, with mobile photos snapped of checks, then sent via smartphone ...

Becoming #omniagile: 3 ways to avoid losing opportunity and resources

The term “omnichannel” has been a buzzword in the retail industry for several years. Retailers have added more and more channels to their business paving the way for more opportunities to connect with shoppers and follow them along their path to ...

Being omnichannel is being agile, #omniagile

For any omnichannel strategy, it is important to strike a balance between supporting the ongoing business and looking for opportunities to grow the business. Omniagile means evolving with the changing market needs, technology, customer preferences, ...