Increasing competition, intense pricing wars and the resulting commoditization has shifted the battles in the travel and logistics industries. The fiercest competition today is in the leveraging of technology to win the customers’ hearts and minds on one side, and to squeeze out some margin points on the other. But the modern day customer is not easy to please – she is armed with information, her expectations are high, her purse strings tight, and her loyalty fleeting.
We have considerable experience across the spectrum of this domain – from business simulation and maximization, to operations and logistics optimization tools, to customer- and partner- facing applications. We leverage this experience to develop innovative solutions for global airlines, travel companies, railways, hotels and logistics companies that help them understand their customers, and serve them well.
Apart from our standard services, our special offerings for this vertical include: