BFSI-redefined

While banking and financial services are being redefined by major disruptions, traditional methods of customer acquisition, engagement and retention are also evolving rapidly. This means a massive overhaul of existing business models is imminent and innovation is key to handling this change. There are three major drivers fueling this innovative churn: customer data availability, new interactive devices, intelligent technological advancements.

At the same time customers are also not passive bystanders reacting to the changes around them. They demand more choices in terms of ease of access, simple usability and robust contextual offerings. It is imperative therefore that banks ride the digital wave and chart a strategy around the “Customer First” motto to offer a streamlined and personalized banking experience.

As a trusted partner to its clients across the world in their journey towards digitization, Nagarro has a wide array of service offerings including mobile solutions, application modernization and consulting engagements that ensure a smooth customer experience and increased user onboarding, activation, and retention. We help in chalking out a digital roadmap while assisting in increasing profitability in this highly connected world.

 Some of our featured offerings for this industry are:

Digital Banking

Increased customer expectation, cost pressures and the rise of new disruptive technologies are changing the face of the banking industry. Nagarro’s extensive experience in delivering breakthrough digital projects for our clients along with a design-thinking approach ensures we can be responsive and agile in this rapidly changing environment.

Our focus areas include:

  • Digital transformation strategy
  • Mobile and omni-channel banking
  • Customer experience
  • Social media analytics
  • Big data and analytics
  • Augmented reality

 

Core Banking

Ever changing regulations, reduced margins and greater customer sophistication makes it harder for banks to grow and simplify their core banking activities. Nagarro’s extensive global experience in core banking helps clients capitalize on the opportunities in the banking space. Our front-to-back office solutions improve businesses by transforming their legacy systems into modern robust platforms for the future.

Our focus areas include: 

  • Treasury management
  • Lending and leasing
  • Cash and liquidity management
  • Corporate finance
  • Payments

 

Capital Markets

A thorough understanding of the emerging trends in key domains of capital markets and wealth management is a requirement today. Nagarro offers a range of software related services to various capital markets and firms to efficiently manage their investment lifecycle and regulatory reforms.

Our focus areas include: 

  • Portfolio management
  • Trade order management
  • Securities back office processing
  • Investment, fund and partnership accounting
Insurance

It is essential to create an effective digital footprint for harnessing new business while strategizing long-term goals such as attaining faster time to market for new insurance products, managing costs and delivering a unique customer experience. Nagarro offers management solutions in a wide range of domains including P&C, life, pensions, and re-insurance.

Our focus areas include:

  • Customer engagement, onboarding and new business
  • Policy administration
  • Claims management and analytics
  • Billing solutions
Risk Management

Continuously evolving regulatory norms and inconsistent controls across organizations are compelling the financial organizations to invest more effort and resources to meet the regulatory mandate. Nagarro’s broad range of services and global experience has helped its clients address their compliance and risk management related challenges.

Our focus areas include:

  • Basel III and CRD IV directive
  • SOX compliance
  • Dodd Frank Act (DFA) compliance
  • SEPA compliance
  • MiFID II regulation
  • Multi-GAAP reporting
  • PCI DSS compliance
  • FDIC, NCUSIF, and FSLIC
  • EMV