Author : Monmita Jena. Go back to complete listing

Can chatbots transform the banking & financial industry?

7/28/2017, written by Monmita Jena

Categories: Conversational UI, Chatbots, BFSI, Automation

Gartner predicts that by the year 2020 customers will manage 85% of their relationships with an enterprise without interacting with a human.[i] The banking industry is at the forefront...

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